Shelter Associate

Maricopa County•Phoenix, AZ

7d•$19 - $31•Onsite

About The Position

Are you a passionate animal advocate who wants to care for, nurture, and facilitate adoptions of the dogs in our care? As one of the largest animal shelters in the Nation, we need your support to make a difference! We want you to be our next diligent Shelter Associate to provide daily care and support for our shelter dogs. You’ll be an advocate for the dogs and promote the health, safety, and welfare of the people and animals of Maricopa County. This position requires the employee in office and or customer facing for all hours worked.

Requirements

Six months of experience working with animals in a veterinary hospital, humane society, or other animal facility
High school diploma or GED
Candidates must be flexible and able to work all shifts, including starting as early as 5 am and finishing as late as 7 pm, working weekends and holidays.
Shelter Associates are assigned on any shift, with any combination of days off, determined by the needs of the Department. May be assigned to work at other shelter locations based on operational needs
Must complete department-required animal handling training within 30 days of hire

Nice To Haves

Six months of in-person customer service work experience
Bilingual in Spanish and English-speaking skills

Responsibilities

Ensure all shelter animals are properly housed and cared for within the guidelines of the Five Domains of Animal Welfare and that positive reinforcement training and Fear Free methods are utilized
Conduct daily cleaning and disinfection of all shelter animal habitats in compliance with established disease control protocols
Follow all feeding, handling, and care policies and expectations at the shelter
Conduct daily shelter welfare rounds, document and address issues per the set process
Ensure shelter areas, such as yards and meet-and-greet rooms, are maintained throughout the day. Keep supply areas stocked and clean, and ensure tools and equipment are kept in good working order. Report broken items in a timely manner
Assist with in-shelter animal adoptions meet-and-greets by interacting with customers in person and providing exceptional customer service
Update animal records and perform data entry at the shelter, including animal identification information, photographs, kennel cards, animal bios, and medical and behavior information. Ensure animal records are updated through the shelter stay process
Assist with animal enrichment in accordance with the daily enrichment schedules

Benefits

Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
Low-cost, high-value healthcare for you and your qualifying dependents
Paid vacation, sick time, and parental leave
Extensive wellness program, including healthcare premium discounts
Employee discounts for goods and services
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1