Shared Services Administrator, Dean's Office - Georgetown University College of Arts & Sciences

Georgetown University • Lexington, MA

8d • $44,022 - $73,407 • Hybrid

About The Position

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The Shared Services Administrator is a member of the Shared Administrative Operations (SAO) team within the College of Arts & Sciences’ Dean’s Office. The incumbent will be hired as a term employee with an initial six month term that is renewable. The position assumes independent management of the day-to-day operations for a variety of programs and departments within the College. The position serves as a resource to these departments/programs on university human resources and faculty appointment policies and procedures; handles payroll, purchasing and accounts payable matters; oversees complex administrative processes and the day-to-day operations of these departments/programs; and provides full administrative support to the Chairs/Program Directors, faculty and students. Reporting to the Director of Administrative Operations, the Shared Services Administrator duties will include: Providing support to the Chairs, Program Directors, faculty, and students within the College’s departments and programs. Serving as the main point of contact for faculty and staff and other university administrators and interacting with persons and organizations conducting business with the departments/programs. Serving as a key resource on University Human Resources and Faculty Appointment policies and procedures, and handling HR-related administration in these departments/programs, such as hiring, onboarding, and termination paperwork, and payroll support. Administering and reconciling purchasing, accounts payable, and other financial matters. Planning events and designing all marketing materials for these events. Maintaining, updating, and developing the respective website. Coordinating space requests for teaching, events, program activities. Handling logistical arrangements for the faculty travel and guest scholars visiting the University. Work Interactions The Shared Services Administrator interacts with all persons and organizations that conduct business with the departments and programs they support, including faculty, staff, students and guests. The position works most closely with the Department Chair/Program Director of each unit to oversee the daily operations and implementation of short and long-term plans. The position will also frequently interact with the Dean’s Office, Provost’s Office, Registrar, University Information Services, Office of Global Services, and other partner offices. The administrator maintains professional, cordial working relationships with all members of the department and all others who visit and conduct business with the department in support of the research, instructional and service missions of the units.

Requirements

• Bachelor’s degree with at least 3 years of professional work experience – preferably in an academic setting
• Experience in managing administrative operations, leadership and budgetary oversight
• Proficiency in Microsoft Office Suite, with particular emphasis on Excel (e.g., pivot tables, VLOOKUPs, macros) and experience and/or familiarity with managing database queries
• Strong communication skills
• Ability to learn quickly, be flexible and act resourcefully
• Ability to work both independently and collaboratively

Nice To Haves

• Familiarity with website management, social media and related analytics preferred
• CourseLeaf, Cognos and Workday (Georgetown Management System) system experience preferred
• Knowledge of Georgetown University financial and human resources procedures preferred

Responsibilities

• Providing support to the Chairs, Program Directors, faculty, and students within the College’s departments and programs.
• Serving as the main point of contact for faculty and staff and other university administrators and interacting with persons and organizations conducting business with the departments/programs.
• Serving as a key resource on University Human Resources and Faculty Appointment policies and procedures, and handling HR-related administration in these departments/programs, such as hiring, onboarding, and termination paperwork, and payroll support.
• Administering and reconciling purchasing, accounts payable, and other financial matters.
• Planning events and designing all marketing materials for these events.
• Maintaining, updating, and developing the respective website.
• Coordinating space requests for teaching, events, program activities.
• Handling logistical arrangements for the faculty travel and guest scholars visiting the University.

Benefits

• Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.
• You can learn more about benefits and eligibility on the Department of Human Resources website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level