Office Administrator (Shared Services)

Morgans Wonderland Management Company • San Antonio, TX

1d • Onsite

About The Position

The Office Administrator is the central administrative and communications hub for Morgan’s enterprise, ensuring a professional, efficient, and well-organized front office. This role manages multi-line phone systems, welcomes and directs visitors, coordinates shared-services logistics, and supports daily operations across entities. As a key point of contact for internal teams, partners, and guests, the Office Administrator plays a critical role in maintaining smooth, on-site operations.

Requirements

• High school diploma or GED required; associate degree preferred, with a minimum of three years of relevant office administration or front desk experience, or an equivalent combination of education and experience.
• Experience managing multi-line phone systems in a professional, front-facing office environment.
• Strong interpersonal, customer service, and professional verbal and written communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) with excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced setting.
• Ability to handle sensitive and confidential information with discretion, exercise sound judgment, work independently, and collaborate effectively with a team; adaptable, reliable, and service-oriented.

Responsibilities

• Serve as the primary point of contact for the enterprise, managing a multi-line phone system, welcoming visitors, and ensuring professional, accurate routing of calls, inquiries, and information across departments and entities.
• Receive, sort, and distribute mail, packages, and deliveries, maintaining an organized and efficient front office.
• Coordinate shared-services logistics, including parking, LH Quarry, conference room scheduling, and shared spaces, while maintaining a clean, organized, and professional office environment.
• Order, stock, and manage office and breakroom supplies, and coordinate with vendors and building services as needed.
• Manage general correspondence, maintain basic records and logs, and assist with scheduling meetings and coordinating logistics, including room setup, materials, and technology support.
• Provide general administrative support to leadership and team members across the enterprise as requested.
• Utilize Microsoft Office and office systems to support daily operations, operate standard office equipment, and adapt to new technologies and procedures as implemented.
• Collaborate with colleagues across the enterprise.
• Perform other related duties as assigned to support operational efficiency.

Benefits

• Health and wellness benefits – health/dental/vision insurance, prescription drug discounts, employee assistance programs and wellness programs. Morgan’s pays 100% of employee only coverage for Medical Plan 1, Dental, Vision and Basic Life.
• Financial and retirement benefits - include 401(k) plans, profit-sharing plans and financial planning assistance, and matching contributions.
• Time-off and leave benefits - 3 Weeks of PTO accrual and 40 hours can be rolled over to the next calendar year. 11 holidays per year with paid parental leave.
• Discounts for employees - Complimentary Family & Friends Season Passes. Discounted single-day tickets after comp ticket bank exhausted, in-park food, beverage, and merchandise, and birthday, cabana, and facility rentals.
• Life Insurance & AD&D - $50K Basic Life/AD&D insurance policy at no cost to you.
• Disability Insurance - Short-term & Long-term disability coverage is available
• Onsite Communicare - Our Communicare partnership offers a $0 copay waiver, priority scheduling/appointments, prescription discounts and home/work delivery. $0 Copay for Telehealth Nurseline available (24/7).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED