ShapeUS Office Manager – Direct Sales Operations
About The Position
Linx Printing Technologies is establishing a new direct business presence in the United States. The US Office Manager will play a critical, hands-on role in making this happen. This is not a maintenance role. It is a #buildwhileyoufly position at the heart of a growing sales operation. The role owns customer order execution, day to day operational decision making, and the flow of materials from the UK into the US 3PL network to support an expanding direct sales team. The successful candidate will be comfortable operating with high autonomy, limited precedent, and evolving processes.
Requirements
- Strong background in order management, logistics, or inventory planning.
- Experience supporting sales teams in a fast-paced environment.
- Organised, resilient, and able to manage multiple priorities.
- Confident decision-maker, even with incomplete information.
Nice To Haves
- Experience with international supply chains or US imports is a plus.
Responsibilities
- Manage end-to-end customer orders, resolve issues, and ensure excellent customer experience.
- Work closely with the US sales team, providing updates on orders, inventory, and deliveries.
- Oversee inventory at the US warehouse, coordinate material replenishment from the UK, and mitigate stock risks.
- Handle daily operations with logistics partners, ensuring goods are stored and dispatched accurately.
- Help design and improve processes as the business grows, proactively addressing gaps and inefficiencies.
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
