General Manager - Direct Sales Office

Daikin Applied AmericasAtlanta, GA
8d$162,500 - $277,500Onsite

About The Position

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a Direct Sales Office General Manager. You will have the ability to make an impact and shape your career with a company that is passionate about growth along with support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! Location: Marietta, GA - Onsite Your Responsibilities: Lead the Equipment Sales, Service, Controls, and Parts businesses to achieve top-line revenue, profitability, and operating income goals Establish annual and long-range business plans for all portions of the business (Sales, Service, Controls, & Parts) including ARI share growth, market segment focus, product mix expectations, value-based propositions, and long-term investment strategies Establish and manage operating budgets, ensuring SG&A/operating expenses align with financial targets Evaluate business unit performance ensuring balanced product line results, market share growth, and adherence to KPIs Drive strategies for operational excellence and continuous improvement across all business units Coordinate relationships between local equipment sales team and service and solutions organizations ensuring "one face to the customer" approach is utilized and the appropriate rules of engagement are followed Partner with corporate and various support groups to secure necessary resources are available to the local office and marketplace Monitor and analyze market, customer, and competitor trends—including pricing, product needs, quality expectations, and territory/account potential—and communicate relevant insights to corporate leadership and local management to inform strategy, training, and resource planning Collaborate with Sales leadership to define gross margin expectations and guide the organization in achieving them Support sales activities by ensuring effective use of CRM and maintaining pipeline, backlog, and opportunity management processes Determine the product needs of the marketplace and work with Marketing to establish product development plans, and in conjunction with Daikin Applied's product line, solicit, and secure representation of ancillary products that complement our selling efforts Drive strategies for selling activities through the local Sales Manager to ensure highest probability of closure of each strategic opportunity Lead, coach, and develop the leadership team and broader staff to ensure ongoing development. Partner with HR and leadership to reinforce accountability and effectively manage performance expectations, fostering a work environment that supports professional growth and success Support sales staff to educate and influence Architects and Consultants regarding value that Daikin Applied can bring to assist in producing Green / LEED projects and promote Daikin Applied as an Environmentally Responsible Manufacturer Ensure customer pre- and post-sales support via parts and service groups Your Qualifications: Bachelor’s degree in Engineering, Business, or a related field (MBA preferred) 10+ years of relevant leadership experience required in commercial HVAC direct sales, parts distribution, and service office management A full P&L management background, with the ability to balance strategy, operations, and financial performance Deep knowledge of HVAC business, technologies, and product ecosystem (commercial, industrial, service, controls, etc.) A proven leader with a track record of organizational success—someone who builds trust, develops people, and achieves results Strong communication and presentation skills—the ability to connect with people from the field to the boardroom A mindset grounded in integrity, collaboration, and long-term thinking Your Benefits: Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements: Non-logoed company vehicle with most expenses paid Multiple medical insurance plan options + dental and vision insurance 401K retirement plan with employer match Paid time off and company paid holidays Paid sick time in accordance with the federal, state and local law Tuition Reimbursement after 6 months of continuous service Work visa sponsorship is not available for this position. The typical annual base salary for this position ranges from $162,500 to $277,500 plus a targeted sales incentive plan in Georgia. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. #LI-JK1 #LI-Onsite If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied! Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. And we are honored to say we were named to Forbes' America's Best-In-State Employers list for 2025, ranking #1 in Minnesota for Manufacturing and Engineering. We invest in our people, and our people invest in our customers and communities. This mutual commitment is the reason for our dynamic growth. So is an inclusive culture that encourages everyone to come to work as their whole selves and come together as a team that welcomes unique ideas, perspectives and backgrounds. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Requirements

  • Bachelor’s degree in Engineering, Business, or a related field (MBA preferred)
  • 10+ years of relevant leadership experience required in commercial HVAC direct sales, parts distribution, and service office management
  • A full P&L management background, with the ability to balance strategy, operations, and financial performance
  • Deep knowledge of HVAC business, technologies, and product ecosystem (commercial, industrial, service, controls, etc.)
  • A proven leader with a track record of organizational success—someone who builds trust, develops people, and achieves results
  • Strong communication and presentation skills—the ability to connect with people from the field to the boardroom
  • A mindset grounded in integrity, collaboration, and long-term thinking

Responsibilities

  • Lead the Equipment Sales, Service, Controls, and Parts businesses to achieve top-line revenue, profitability, and operating income goals
  • Establish annual and long-range business plans for all portions of the business (Sales, Service, Controls, & Parts) including ARI share growth, market segment focus, product mix expectations, value-based propositions, and long-term investment strategies
  • Establish and manage operating budgets, ensuring SG&A/operating expenses align with financial targets
  • Evaluate business unit performance ensuring balanced product line results, market share growth, and adherence to KPIs
  • Drive strategies for operational excellence and continuous improvement across all business units
  • Coordinate relationships between local equipment sales team and service and solutions organizations ensuring "one face to the customer" approach is utilized and the appropriate rules of engagement are followed
  • Partner with corporate and various support groups to secure necessary resources are available to the local office and marketplace
  • Monitor and analyze market, customer, and competitor trends—including pricing, product needs, quality expectations, and territory/account potential—and communicate relevant insights to corporate leadership and local management to inform strategy, training, and resource planning
  • Collaborate with Sales leadership to define gross margin expectations and guide the organization in achieving them
  • Support sales activities by ensuring effective use of CRM and maintaining pipeline, backlog, and opportunity management processes
  • Determine the product needs of the marketplace and work with Marketing to establish product development plans, and in conjunction with Daikin Applied's product line, solicit, and secure representation of ancillary products that complement our selling efforts
  • Drive strategies for selling activities through the local Sales Manager to ensure highest probability of closure of each strategic opportunity
  • Lead, coach, and develop the leadership team and broader staff to ensure ongoing development. Partner with HR and leadership to reinforce accountability and effectively manage performance expectations, fostering a work environment that supports professional growth and success
  • Support sales staff to educate and influence Architects and Consultants regarding value that Daikin Applied can bring to assist in producing Green / LEED projects and promote Daikin Applied as an Environmentally Responsible Manufacturer
  • Ensure customer pre- and post-sales support via parts and service groups

Benefits

  • Non-logoed company vehicle with most expenses paid
  • Multiple medical insurance plan options + dental and vision insurance
  • 401K retirement plan with employer match
  • Paid time off and company paid holidays
  • Paid sick time in accordance with the federal, state and local law
  • Tuition Reimbursement after 6 months of continuous service
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