SFC Operations Analyst

Truist • Greenville, SC

2d • Onsite

About The Position

Support and perform a variety of operational activities with various levels of complexity; meeting production and quality standards while adhering to complex regulatory, investor and Truist requirements. Exercise judgement while handling financial transactions with a high degree of accuracy. Prior mortgage servicing background strongly desired. There is a 5 day in-office expectation.

Requirements

• High School Level or Equivalent Work Experience
• Basic understanding of Arithmetic and Accounting concepts (concepts, not rules)
• Ability to work in changing and high volume environment
• Effective Oral and Written Communication Skills
• Basic Computer Skills, such as Microsoft Office, web conferencing, and other software products
• Demonstrated ability to listen, ask questions, and comprehend new or complex matters

Nice To Haves

• Prior mortgage servicing background strongly desired.

Responsibilities

• Adhere to scheduling and assignments.
• Performing tasks at standard productivity and quality levels.
• Identify Risk Exposure in Processes and Escalate as needed.
• Work collaboratively and interact with team members, internal and external clients.
• Under direct supervision, performs work and completes other duties as assigned while demonstrating Truist values.
• Exhibit increasing knowledge and expertise in the specific assigned roles.

Benefits

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED