About The Position

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives. If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in!

Requirements

  • At least 2 years of experience supporting individuals with disabilities or the elderly.
  • No degree required (we care more about heart and experience).
  • Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
  • A valid driver’s license & reliable vehicle (no client transport).
  • Great communication—both written and spoken.
  • Able to pass a background check + provide 2 professional references.

Nice To Haves

  • Bonus points if you’ve got Person-Centered Thinking/Planning training.

Responsibilities

  • Hit the road (locally!) to visit clients in their homes.
  • Be the go-to guide for families navigating waiver programs.
  • Write up plans of care and assessments that actually make a difference.
  • Troubleshoot challenges like service authorizations, timesheets, and more.
  • Build lasting relationships with families built on respect, patience, and trust.
  • Work remotely from your laptop/tablet.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance
  • Paid Training
  • Paid Holidays
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Day after Thanksgiving
  • Winter Break: December 24th through January 1st
  • 1 Floater Holiday: 8 hours to be used on any day of your choice
  • Medical, Dental & Vision Insurance
  • Disability, Life, and AD&D—company paid!
  • 401K with Employer Match 💰
  • EAP & Telemedicine Access
  • Flexible Spending Accounts & Dependent Care Options
  • Supplemental Insurance (Accident, Cancer, Critical Care & more)
  • Annual Tech & Auto Stipends 🚗💻
  • Mileage & Cell Phone Reimbursement
  • Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)
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