Servicing Oversight Auditor
About The Position
Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza employs a network of sales associates to serve its clients nationwide. Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience. This position is responsible for monitoring and evaluating activities of Plaza’s contracted sub-servicers to ensure compliance with investor and regulatory requirements. This position requires strong administrative and time management skills.
Requirements
- Familiarity with Fannie Mae, Freddie Mac and Ginnie Mae servicing requirements
- Knowledge of various loan products, such as FHA, VA, Conventional and USDA
- Strong attention to detail and organization skills
- Proficiency in relevant and Microsoft Office
- Strong oral and written communication skills
- High school diploma or GED equivalent
- 1-3 years of experience in mortgage indsustry, mortgage servicing preferred
- Proficiency with computer systems including MS Office (Word, Excel, and Outlook)
Responsibilities
- Conduct monthly loan level testing to verify sub-servicer adherence to investor and regulatory requirements
- Review and rate quality of call activity by listening to call recordings
- Adhere to all regulatory requirements, internal policies and procedures.
- Other duties as assigned
Benefits
- medical/dental/vision
- paid time off and holidays
- 401(k)
- life and pet insurance
- employee friends and family loan
- employee assistance program that includes a variety of discounted services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
