ServiceTitan Administrator

One Hour Heating & Air ConditioningAnaheim, CA
7d$17Remote

About The Position

Join One Hour Heating & Air Conditioning of Orange, CA as a ServiceTitan Administrator, where you'll play a crucial role in optimizing our service management software. Be part of a dynamic team dedicated to enhancing customer satisfaction and operational efficiency in a fast-paced environment.

Requirements

  • Proven experience as a ServiceTitan Administrator or similar role in the HVAC industry.
  • Strong understanding of service management software and its functionalities.
  • Excellent problem-solving skills and attention to detail.
  • Ability to train and support team members effectively.
  • Strong communication and interpersonal skills.
  • Experience with data analysis and reporting tools.
  • Self-motivated with a proactive approach to challenges.

Nice To Haves

  • Relevant certifications or training in ServiceTitan is a plus.

Responsibilities

  • Manage and configure ServiceTitan to ensure optimal functionality for all users.
  • Train staff on ServiceTitan features and best practices to maximize productivity.
  • Monitor system performance and troubleshoot issues to maintain seamless operations.
  • Implement and oversee data entry protocols to ensure accuracy and integrity.
  • Generate reports and analytics to support decision-making and improve service delivery.
  • Collaborate with various departments to integrate ServiceTitan with other business tools.
  • Stay updated on ServiceTitan updates and new features to enhance user experience.
  • Provide ongoing support and guidance to staff regarding system usage and issues.

Benefits

  • Company parties
  • Competitive salary
  • Flexible schedule
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