Services Specialist

Galloup • Jackson, TN

2d

About The Position

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Role Summary: Reporting to the Networking & Services Manager, the Services Specialist is a key member of the Kendall Services team. The primary responsibility of the Services Specialist is business development for the manufacturing services portfolio that Kendall offers. The person in this role will work closely with the sales team to identify targets, prospect customers, develop a sales funnel, and close opportunities that ensure revenue growth of the Service Solutions delivered by Kendall and partnering manufacturers. The Services Specialist should also cross-functionally collaborate with their fellow technology peers in the Automation Group to develop or expand services around respective technology segments. Exciting work you will do: The essential duties and responsibilities of a Services Specialist will consist of, but are not limited to, the following:

Requirements

• 3 years’ experience in a sales or sales-associated role
• Bachelor’s degree or 3–5 years equivalent work experience
• Microsoft Office Suite; business acumen including problem solving, critical thinking, analytical skills, and profitability understanding
• Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in a fast-paced and continuously evolving environment
• Able to build and nurture relationships with existing or new clients; highly motivated and able to work independently as well as part of a team; comfortable in a fast-paced, dynamic environment
• Excellent written and verbal communication and interpersonal skills
• Ability to see, talk, and hear; must be able to stand, walk on uneven surfaces, climb stairs, operate a vehicle, and work in high or low temperature settings often present on a manufacturing floor
• Normal office environment; fabrication environment; exposure to moving equipment in manufacturing facilities
• Occasional

Nice To Haves

• 5 years’ experience specifically selling services or solutions; business development experience in manufacturing or automation technology
• CRM experience; proposal drafting experience

Responsibilities

• Develop and execute the business plan for manufacturing services
• Manage the sales funnel, ensuring that all opportunities are properly qualified and prioritized
• Discover and develop new business opportunities
• Work with Account Managers to collectively close opportunities
• Train inside and outside sales on the services portfolio
• Other duties and projects as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees