Services Solutions Technical Architect Intern

Guidewire Software • Philadelphia, PA

2d • $52,000 - $78,000 • Hybrid

About The Position

Guidewire’s Professional Services team partners with P&C insurers to implement our cloud platform and AI-powered solutions, reducing implementation effort and accelerating time-to-value. We collaborate with customers and partners to turn product innovations into repeatable, high-quality delivery patterns that drive measurable business outcomes. As a Services Solutions Technical Architect Intern, you’ll join a hybrid, cross-functional team in Exton focused on services-led innovation for the US Commercial Lines market. You’ll help design and improve tools and Services Solutions that reduce project timelines and increase cloud adoption and customer value. Working with Solution Architects, Delivery Consultants, and Project Managers, you’ll use coding and AI-assisted development to automate workflows, support integrations and data transformations, and help maintain a prioritized Services Solutions backlog that supports Professional Services delivery. Want to join Guidewire Basecamp? A place for you to belong and thrive. Guidewire Basecamp is our graduate and intern program. Designed through research from our own former interns and graduate level employees, Guidewire Basecamp is the program that all our interns and graduates become a part of when they walk through our doors. We give them the tools to leap further and find their own way, so they can confidently Navigate What's Next in their career. GWBC = Guidewire Basecamp

Requirements

• Programming fundamentals in at least one of Java, JavaScript, SQL, or Python, with the ability to implement small, well-defined coding tasks and data transformations.
• Ability to build and maintain simple scripts, utilities, and spreadsheet-based tools to automate repetitive tasks and improve operational efficiency.
• Comfort learning and safely using AI-assisted development tools (such as code assistants, test generators, and documentation helpers) safely and responsibly.
• Agile basics: familiarity with sprints, standups, planning, reviews, retrospectives, and taking end-to-end ownership of small, low‑risk tasks.
• Ability to work with backlog and work-tracking tools (for example, Jira or spreadsheets) to prioritize, track, and report on tasks.
• Clear written and verbal communication skills, including the ability to document processes, issues, and how-to guides for a range of stakeholders (engineers, project managers, consultants, and partners).
• Strong collaboration skills and comfort contributing in cross-functional settings such as workshops, pilots, and go‑live activities, with reliable follow through on assigned actions.
• Self‑starter mindset with the ability to break vague ideas into concrete tasks, doing the upfront research, and creating an execution plan with light guidance.
• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

Nice To Haves

• Coursework, projects, or internships involving Java, JavaScript, SQL, or Python, especially where you built utilities, integrations, or automation scripts.
• Hands‑on experience using AI tools (such as, GitHub Copilot, ChatGPT, test generators) to assist with coding, documentation, or process automation.
• Prior participation in an agile team or structured group project (university project, hackathon, student tech club), including standups and sprint-style planning.
• Exposure to backlog management and collaboration tools (Jira, Trello, Asana, Confluence, Google Docs/Sheets) for tracking tasks and documenting work.
• Experience creating how‑to guides, checklists, or basic training materials (for classmates, open-source projects, campus jobs, or prior internships).
• Any customer-facing or field experience (workshops, user testing, support, tutoring, lab assistant) that shows comfort in listening, capturing notes, and following up on actions.
• Interest in P&C insurance, SaaS/enterprise software, or consulting-style environments.

Responsibilities

• Help develop or maintain simple tools, scripts, or templates (e.g., spreadsheets, basic scripts) that automate routine Professional Services workflows and improve day-to-day operational efficiency for US Commercial Line Solutions.
• Implement small, well-defined coding tasks (for example, data transformations, simple integrations,) and internal utilities - using languages such as Java, JavaScript, SQL, or Python under guidance from senior engineers.
• Use AI-assisted development tools (for example, code assistants, test generators, and documentation helpers) to prototype improvements, refactor existing code, and document processes in a safe, compliant way.
• Experiment with AI-based automation (scripts, prompts, or small utilities) to streamline repetitive team workflows and propose measurable improvements that support faster, more consistent implementations.
• Support other Solution Service owners by organizing and prioritizing the Solution Services backlog, maintaining clear documentation, and ensuring alignment with overall Commercial Lines Services strategies.
• Document small process issues the team encounters and propose pragmatic, incremental changes to improve business processes and ways of working.
• Participate in agile ceremonies (standups, planning, reviews, retrospectives) and selected field activities (workshops, pilots, go‑live support) taking ownership of well-defined follow-up tasks that improve solution adoption and customer outcomes.
• Collaborate with internal Guidewire teams and external partners on clearly scoped tasks that contribute to the development and adoption of USBC Solutions.
• Contribute to knowledge enablement for consultants by drafting or updating quick-reference guides, checklists, and basic training materials for USBC Solution Services.

Benefits

• Flexible work environment
• Health and wellness benefits
• Paid time off programs including volunteer time off
• Market-competitive pay and incentive programs
• Continual development and internal career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed