Services Coordinator, Program Analyst 2

State of Oregon•Street, MD

1d•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you passionate about improving the lives of children and families across Oregon? Do you thrive in a role where your work supports safety, stability, and meaningful belonging for children with varied support needs? If so, the Office of Developmental Disabilities Services (ODDS) Children’s Services invites you to join our mission‑driven team. We are excited to announce an opportunity for a Services Coordinator (Program Analyst 2) to join our dedicated and mission‑driven team. In this role, you will help design, develop, and coordinate home, community, and statewide services that empower children and honor families’ diverse strengths and cultural backgrounds. You’ll support the Children’s Residential (CR) program, ensuring that children with behavioral support needs receive safe, person-centered, and equitable services. If you’re ready to make a meaningful impact and help shape the future of services for children with developmental disabilities, we encourage you to apply!

Requirements

Five years of experience coordinating or administering a program related to human services.
Education in Business or Public Administration, Behavioral or Social Sciences, health care, health or human services, or a similar degree will substitute for experience based on the following:
Associate degree in any of the listed areas substitutes for 18 months of experience.
Bachelor's degree in any of the listed areas substitutes for three (3) years of experience.
Master's degree in any of the listed areas substitutes for four (4) years of experience.
Doctorate degree in any of the listed areas substitutes for five (5) years of experience.
A valid driver’s license and acceptable driving record are required for this position.

Nice To Haves

Knowledge of the current services provided by ODHS and the Office of Developmental Disabilities Services.
Experience building respectful, collaborative relationships with families, providers, and community partners and problem solving.
Experience assessing complex information and making sound, person-centered decisions.
Experience coordinating services and navigating multiple systems such as Medicaid, education, and health care.
Experience managing detailed documentation while maintaining accuracy and meeting deadlines.
Experience adapting to changing needs, priorities, and environments while maintaining high-quality service.
Experience working with individuals or families from diverse cultural, linguistic, and socioeconomic backgrounds.

Responsibilities

Assess eligibility and support needs for children with disabilities using ODDS assessment tools.
Conduct in‑person visits and interviews to evaluate health, safety, and service satisfaction.
Coordinate and monitor Medicaid‑funded services, ensuring compliance with ODDS and federal requirements.
Facilitate team meetings and collaborate with families, providers, schools, medical partners, and community agencies to develop and implement service plans.
Maintain accurate documentation, service plans, assessments, and billing records in accordance with Medicaid standards.
Use state systems to authorize services, track expenditures, resolve billing issues, and support families with Medicaid/ONE system enrollment and redeterminations.
Provide guidance on available services, issue Notices of Planned Action, and represent the program in administrative hearings.
Research resources, identify service gaps, and recommend cost‑effective solutions to meet each child’s needs.
Collaborate with ODDS leadership and policy experts to improve processes, develop procedures, and provide technical assistance to providers.
Represent ODHS/ODDS with community partners to share information, promote referrals, and explain relevant rules and program requirements.