Services Consultant
About The Position
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. As a Services Consultant you will bridge the gap between Sales and Post-Sale delivery. This role partners closely with Account Executives (AEs) and Account Managers (AMs) throughout the sales process to scope, position, and package post-sale and professional services that accelerate customer time-to-value. You’ll help design the right solution for each customer, ensure services are aligned with business outcomes, and support seamless handoffs into delivery. The ideal candidate combines sales acumen and post-sale experience — someone who can both sell the value of our services and understand how those services are executed once the deal closes.
Requirements
- 5+years of experience in Professional Services, Solution Consulting, Customer Success, or Pre-Sales roles
- Strong understanding of SaaS onboarding, implementation, and/or GTM systems preferred
- Proven ability to translate business objectives into scoped service solutions
- Excellent communication and presentation skills, including executive-level discussions
- Experience collaborating cross-functionally with Sales, Product, and Delivery teams
- Detail-oriented, self-directed, and comfortable in fast-moving environments
Responsibilities
- Partner with Sales: Collaborate with upmarket AEs and AMs to identify where post-sale and Professional Services can enhance customer outcomes and drive adoption.
- Scope & Solution Design: Translate customer objectives into service recommendations (bundles, packs, or custom projects) aligned with business value and delivery feasibility.
- Proposal Support: Develop statements of work (SOWs), estimates, and supporting documentation for inclusion in sales opportunities.
- Sales Enablement: Train and guide Sales teams on service offerings, positioning, and pricing strategies to increase attach rates.
- Cross-Functional Collaboration: Work with Professional Services, Product, and other cross-functional teams to ensure services are deliverable, scalable, and aligned to evolving product capabilities.
- Pipeline Visibility: Maintain accurate service scoping documentation and contribute to forecast insights on services demand.
- Customer Advocacy: Develop and maintain a deep understanding of the customer’s needs, representing the customer’s voice during the sales cycle to ensure what's sold is achievable and sets both sides up for success.
- Performance Support: Participate in deal reviews, QBRs, and go-to-market initiatives, acting as a trusted advisor to consult on the customer’s GTM transformation goals.
Benefits
- In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.
- Learn more about ZoomInfo benefits here.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
