Services Catalog Manager
About The Position
As the Services Catalog Manager you will ensure Philips service offerings come to life for Customers in the North American healthcare market. You will apply your organizational and detail focus to support multiple quoting tools and data domains, supporting a consistent and scalable end to end catalog lifecycle. You will own the quality and completeness of data that includes price pages, sales text, quote tool content and will ensure the continuity of the service and solutions catalog content across North America tools and platforms. The role offers high visibility and requires comfort working with complex datasets, evolving tooling environments, and diverse stakeholder groups. This hybrid position is based in Cambridge, MA, Bothell, WA or Nashville, TN.
Requirements
- Minimum of 2 years’ experience in data quality, data governance, or catalog/content management roles requiring precise review, correction, and maintenance of structured datasets.
- Bachelor’s degree is preferred. High School Diploma or equivalent required.
- Advanced Microsoft Excel skills and the confidence to design creative, scalable solutions using advanced analytics.
- Ability to quickly grasp complex systems and workflows; prior exposure to CPQ or CLM environments is helpful but not essential.
- Experience applying Lean, Daily Management, or structured problem-solving methodologies.
- Strong results orientation.
- A detail-oriented approach with strong ownership, follow-through, and a customer-first mindset.
- Experience working in a business with complex market/channel structures.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
- For this position, you must reside in or within commuting distance to Cambridge, Massachusetts, Bothell, Washington or Nashville, Tennessee.
Responsibilities
- Manage the North America Services Catalog to ensure accurate service offers, pricing, and sales text.
- Collaborate closely with stakeholders including Services Marketing Managers, Pricing and Commercial Policy Officer, Philips Capability Center / Enterprise CoE team, Sales, Service Delivery, and Information Technology resources to drive catalog accuracy, quote accuracy, and service delivery tool accuracy.
- Act as part of a marketing network to ensure new products and new services offers are activated and quotable on time to North America region plans.
- Drive quarterly catalog updates to correct any errors, omissions.
- Validate quote tools accurately reflect service catalog content including sales text and drive corrective actions as necessary.
- Validate service delivery tools accurately reflect service catalog content and drive corrective actions as necessary.
- Centralize promotion development in the catalog and quote tooling as applicable; ensure promotions are accurately represented in booking tooling.
- Track promotion utilization and KPIs in monthly reporting.
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
