At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years, we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it. Together, we know our people are our difference—for our clients and our colleagues. Are you ready to: Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients? Learn and grow by taking advantage of every opportunity available to you? Be the difference and make it happen? MetaPhase is seeking a ServiceNow Technical Architect with a minimum of six (6) years of overall IT experience with a current CTA certification to be a part of a Federal IT team supporting our clients to transform their business and solve complex problems leveraging ServiceNow. You will be stepping into a growing team where you can leverage your expertise in ServiceNow to deliver on existing engagements and to play a role in standing up our corporate ServiceNow Business Practice. Role Summary: As a technical leader, you will establish yourself as a Subject Matter Expert and liaison among clients (current and future), business partners, technical resources, and project stakeholders, and serve as lead and mentor for team members. The ServiceNow Technical Architect will oversee projects from an architecture design perspective through implementation, providing leadership and advocacy, as well as providing hands-on support as needed and assisting in troubleshooting/problem-solving. The ServiceNow Technical Architect will provide technical expertise on a range of ServiceNow efforts, from ongoing O&M projects to enterprise business transformation planning and implementation efforts. In transformation efforts, you will work with project teams to understand our clients' business transformation objectives, translate client needs into specific technical requirements, and define a ServiceNow solution to meet those requirements. You will be client-facing, collaborating with team members to develop and implement these requirements through ServiceNow - making ServiceNow architectural decisions, setting technical standards, matching solutions to business problems and helping our clients get the most from their ServiceNow investment. This role requires one to serve as the architect and lead developer and support several engagements at any given time.