ServiceNow Sr. AI Technical Architect/Developer

ECS Tech Inc

10h • $170,000 - $205,000 • Remote

About The Position

ECS is seeking a ServiceNow Senior AI Technical Consultant/Developer
to work
remotely.

We're looking for an experienced ServiceNow Sr. AI Technical
Architect/Developer
to join our team and help drive the implementation and
delivery of next-generation AI-driven solutions. As a ServiceNow AI Technical
Architect/Developer, you'll be responsible for designing, developing, and
implementing automated workflows using ServiceNow’s Now Assist, AI Agents, and
integrations with external Large Language Models (LLMs).

Requirements

• Must be a US Citizen per the contract with the ability to obtain a Public Trust or DoD Secret level clearance or higher.
• Bachelor's Degree in CIS, Computer Science, or equivalent.
• Must be able to architect and develop solutions leveraging ServiceNow Now Assist and AI Agents to automate complex business processes.
• 3+ years of experience in AI implementation, including practical application of Generative AI and configuring AI-driven workflows.
• 5+ years of ServiceNow development experience in ITSM, ITAM, SPM, HRSD, and/or equivalent.
• Demonstrated experience working with AI and LLM APIs (e.g., OpenAI, Azure OpenAI, Google Gemini) and integrating them into enterprise workflows.
• ServiceNow Fundamentals (CSA) and ServiceNow Implementation certifications.
• Functional and technical knowledge of the ServiceNow configuration and implementation.
• Consultant in 3 or more ServiceNow implementation projects.
• Strong knowledge of JavaScript within ServiceNow.
• Implementation experience working directly with customers and clients to define AI strategies and use cases.
• Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services (REST/SOAP).

Responsibilities

• Designing, developing, and implementing automated workflows using ServiceNow’s Now Assist and AI Agents
• Integrating with external Large Language Models (LLMs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level