ServiceNow ITOM / FedRAMP Engineer

Together We TalentDallas, TX
13hOnsite

About The Position

We are seeking a mid -to -senior level ServiceNow ITOM Engineer with deep experience supporting FedRAMP -compliant environments. This role requires strong expertise in ServiceNow ITOM modules, infrastructure integration, regulatory compliance, and secure enterprise architecture. The ideal candidate will have hands -on experience with FedRAMP implementations, CSDM/CMDB strategy, and ServiceNow discovery and service mapping within regulated environments. This position is fully onsite at one of the listed locations.

Requirements

  • 8–10+ years of relevant experience
  • Strong experience with ServiceNow ITOM suite
  • Experience supporting FedRAMP environments
  • Knowledge of FedRAMP security, authorization, and continuous monitoring
  • Experience with Mid Server configuration
  • Understanding of NERC compliance requirements
  • ServiceNow Certified System Administrator (CSA) – Required
  • Strong scripting experience (JavaScript, Shell, PowerShell)
  • Experience with REST/SOAP integrations
  • Understanding of SDLC and Agile methodologies
  • Knowledge of ITIL practices
  • Basic cloud and infrastructure knowledge (Windows/Unix administration)

Nice To Haves

  • Strong understanding of infrastructure monitoring tools
  • Experience designing high -availability environments
  • Familiarity with enterprise security controls
  • Experience working in regulated federal environments

Responsibilities

  • Implement and support ServiceNow ITOM suite including:
  • CSDM
  • CMDB
  • Discovery
  • Service Mapping
  • Event Management
  • Support FedRAMP -compliant ServiceNow environments
  • Maintain knowledge of FedRAMP authorization and continuous monitoring requirements
  • Manage Mid Server placement for FedRAMP instances
  • Ensure compliance alignment when handling NERC -regulated assets
  • Support infrastructure environments including servers, networks, and storage
  • Develop and maintain integrations using REST, SOAP, and other API technologies
  • Create and manage platform reports
  • Develop scripts using:
  • JavaScript
  • RegEx
  • Unix Shell
  • Windows scripting
  • PowerShell
  • Participate in Agile/Scrum ceremonies
  • Contribute to repeatable and scalable deployment processes across:
  • Development
  • Test
  • Staging
  • Production
  • Support testing activities including:
  • Unit Testing
  • System Integration Testing
  • Performance Testing
  • User Acceptance Testing
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