ServiceNow Developer

Accenture Federal ServicesWashington, DC
12h

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The ServiceNow Developer will enhance and optimize an existing custom ServiceNow application, Contract Intake, which is used for capturing and managing contract-related data. This role focuses on improving the form design, workflows, and integration logic to ensure seamless interaction between ServiceNow and Costpoint through MuleSoft. The developer will work closely with business stakeholders and integration teams to deliver a robust, user-friendly solution that supports contract lifecycle management and financial system integration.

Requirements

  • ServiceNow Certified System Administrator (CSA)
  • 4+ years working within the ServiceNow Platform as a developer
  • Experience with API Integration and Automation Scripting
  • Knowledge of Contract Management
  • Experience with MuleSoft Integration Patterns
  • US Citizenship

Responsibilities

  • Enhance and configure the existing Contract Intake form in ServiceNow to improve usability and data validation.
  • Develop and update ServiceNow workflows, business rules, and UI policies to support contract intake and approval processes.
  • Implement and optimize integration between ServiceNow and Costpoint using MuleSoft APIs.
  • Ensure accurate data mapping and transformation between ServiceNow and Costpoint for contract and financial records.
  • Configure Service Catalog items and notifications related to contract intake and approvals.
  • Validate integration points and troubleshoot issues with MuleSoft and Costpoint teams.
  • Perform unit and integration testing for enhancements and integrations.
  • Document technical designs and provide knowledge transfer to operations teams.
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