ServiceNow Developer

iTech AG•Bluemont, VA

64d•Onsite

About The Position

iTech AG is seeking a highly skilled ServiceNow Developer with demonstrated experience delivering secure, enterprise-grade implementations across ITSM, CMDB, SecOps, ITOM Visibility, and IT Asset Management environments. The selected candidate will support configuration, migration, modernization, O&M sustainment, and go-live enablement in a highly secure, air-gapped, on-premises environment. The candidate must possess hands-on experience designing, developing, customizing, and sustaining ServiceNow modules in complex federal environments. This includes direct experience with CMDB migrations, SecOps integrations, data transformation work, workflow automation, testing, and ITSM process modernization. The role requires advanced technical proficiency, strong analytical skills, deep familiarity with secure enclave implementation constraints, and the ability to produce high-quality documentation and knowledge transfer materials. The position requires onsite performance at MWEOC on one to two occasions and active Top Secret clearance, consistent with FEMA’s personnel requirements..

Requirements

Minimum 5 years of ServiceNow development experience, including hands-on configuration across ITSM, CMDB, ITOM, SecOps, HAM, and SAM.
The SOO requires personnel with deep knowledge across these suites.
Demonstrated experience performing CMDB migrations, including data modeling, normalization, reconciliation, and transform map development.
Strong SecOps implementation experience, including SIR, VR, TI, and related integrations (e.g., Tanium, Tenable, Prisma Cloud).
Experience integrating ServiceNow with enterprise identity systems (AD, MFA/PIV).
Strong background in building workflows, scripting (Glide, Javascript), Flow Designer, IntegrationHub, and UI policies.
Understanding of Nutanix-based on-premises ServiceNow deployments is highly desirable.
Bachelor’s Degree or equivalent years of experience
ServiceNow System Administration certifications (CSA)
ServiceNow Certified Application Developer (CAD)
CompTIA Security+ or similar DoD 8570 baseline certification.
Active Top Secret (TS) clearance required for onsite support

Nice To Haves

Certified Implementation Specialist – ITSM, SecOps, ITOM, or ITAM
Background working with DHS, FEMA, or similar federal agencies.
Experience developing in both cloud and on-prem ServiceNow environments.
Experience performing O&M sustainment, log forwarding, backup/recovery procedures, and platform upgrades.
Strong Agile delivery experience, including participation in sprint planning, demos, and retrospectives.
High-quality documentation and communication skills for stakeholder reporting and training.