ServiceNow Developer

Accenture Federal ServicesWashington, DC
10h

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The ServiceNow Developer will design, configure, and implement technical solutions within the ServiceNow platform to support integration with SailPoint and replace or enhance existing ServiceNow capabilities. This role focuses on building workflows, connectors, and automation that align with identity governance requirements, ensuring seamless interaction between ServiceNow and SailPoint for access requests, approvals, and lifecycle management.

Requirements

  • ServiceNow Certified System Administrator (CSA)
  • 4+ years experience working within the ServiceNow Platform
  • Experience with API Integration and Automation Scripting

Nice To Haves

  • ServiceNow CIS - Application Developer
  • ITIL v4 Foundation
  • SailPoint Certified IdentityIQ Engineer

Responsibilities

  • Develop and configure ServiceNow modules (e.g., User Access Management, Approvals, Catalog Items) to integrate with SailPoint IdentityIQ or IdentityNow.
  • Customize ServiceNow workflows, business rules, and UI policies to support identity governance processes.
  • Implement access request and approval workflows within ServiceNow tied to SailPoint logic.
  • Configure Service Catalog items for identity-related services and ensure proper routing and notifications.
  • Ensure compliance with security and audit requirements for identity-related transactions.
  • Collaborate with SailPoint developers and architects to validate integration points and data flows.
  • Perform unit and integration testing for ServiceNow enhancements and integrations.
  • Document technical designs and provide knowledge transfer to operations teams.
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