ServiceNow Developer

Accenture Federal Services • Washington, DC

1d

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
As a Senior Developer, you will be responsible for utilizing your expertise in ServiceNow Product Customer Service Management (CSM) to design and implement solutions that meet the needs of our clients. Your role will involve working closely with stakeholders to gather requirements, confirm technical validations, and provide solution architecture recommendations. Your experience with the ServiceNow Platform will be crucial in developing and customizing applications to enhance customer service processes. Additionally, your strong background in Requirements Confirmation will ensure that the solutions you deliver align with the client's expectations and business objectives. Your proficiency in Technical Validation will enable you to assess the functionality and performance of the solutions you develop, ensuring they meet quality standards. Previous experience in ServiceNow Product Customer Service Management (CSM) will be advantageous in understanding the specific needs and challenges of customer service operations. Overall, your ability to collaborate with cross-functional teams, communicate effectively, and adapt to changing requirements will be key to your success as a Senior Developer this role.

Requirements

• 2+ years working as a developer within the ServiceNow Platform
• 2+ years hands on experience with ServiceNow Customer Service Management (CSM)
• Experience with solution architecture
• US Citizenship required

Responsibilities

• design and implement solutions that meet the needs of our clients
• working closely with stakeholders to gather requirements
• confirm technical validations
• provide solution architecture recommendations
• developing and customizing applications to enhance customer service processes
• assess the functionality and performance of the solutions you develop, ensuring they meet quality standards
• collaborate with cross-functional teams
• communicate effectively
• adapt to changing requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed