ServiceNow Developer

AmerisourceBergen

2d

About The Position

As a ServiceNow Developer, you will play a crucial role in the design, development, and implementation of ServiceNow solutions within our organization. You will be responsible for configuring and customizing the ServiceNow platform to meet the business requirements and improve overall IT service management processes. Your expertise will contribute to enhancing efficiency, automation, and user experience.

Requirements

• Minimum of 3 years of professional experience in designing and developing solutions within ServiceNow, including expertise in ServiceNow upgrades.
• Demonstrated mastery of ServiceNow API with a focus on complex integrations using advanced web services like REST and SOAP.
• Proven track record of seamlessly integrating ServiceNow with diverse systems, showcasing advanced expertise in data exchange technologies.
• Proficiency in JavaScript programming for scripting within the ServiceNow platform.
• Comprehensive understanding of ServiceNow capabilities and successful implementation of best practices and procedures.
• Expertise in IT Service Management (ITSM), Configuration Management Database (CMDB), Service Portal, Request Management, and performing ServiceNow platform versions upgrades.
• Requires programming experience with mid to advanced level application development.
• Ability to communicate effectively with stakeholders at all levels within the organization.
• Practical experience with agile methodologies and tools.
• Proven ability to drive results and readiness across multiple solutions.

Nice To Haves

• Possession of an ITIL certification is preferred.
• Possession of ServiceNow certificates is preferred.

Responsibilities

• Configure and customize ServiceNow to meet specific business needs.
• Troubleshoot complex issues within the ServiceNow platform and deliver timely resolutions.
• Evaluate new features and provide comprehensive analysis and recommendations.
• Produce and maintain detailed system documentation, including design specifications, troubleshooting guides, deployment processes, and testing procedures.
• Research and evaluate alternative solutions to identify the most efficient and cost-effective approaches.
• Ensure that non-functional requirements such as data security, solution integrity, testability, and performance are met within the ServiceNow platform.
• Keep up to date with new features and capabilities of the ServiceNow platform.
• Proactively share knowledge with team members.
• Provide technical coaching and oversight to junior developers.
• Participate in code reviews to ensure quality standards are met.
• Estimate solution complexity based on factors such as time, cost, and quality.

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day.
• In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees