ServiceNow Developer SME - TS/SCI with Polygraph

Modern Government Solutions • Sterling, VA

9d • Onsite

About The Position

Modern Government Solutions (MGS) is seeking a ServiceNow Developer SME to play a key role in building and enhancing a modern cloud platform that supports digital engineering and mission-critical operations. You'll work at the center of a hub-and-spoke architecture with ServiceNow as the core, integrating customer tools and APIs, and enabling seamless workflows across Linux, Windows, and enterprise cloud environments. This is a fast-paced, challenging, and rewarding opportunity to apply your expertise in ServiceNow development while shaping one of the most complex and high-profile programs in the government customer community.

Requirements

• Must possess an active Department of Defense (DoD) TS/SCI with CI Polygraph security clearance.
• Bachelor's degree in a STEM field such as Computer Science, Engineering, Information Technology, Cybersecurity, or related discipline.
• Must possess a DoD 8570 baseline certification (Security+ CE or higher).
• 8 -10 years of hands-on ServiceNow development and administration experience in enterprise or government environments .
• Expertise developing and maintaining ServiceNow solutions utilizing CI/CD, test automation, and DevSecOps practices .
• Proficiency in Cloud architecture and system design (AWS preferred; Azure acceptable) .
• Integration experience with Active Directory, LDAP, IdAM, and mission applications .
• Strong understanding of ServiceNow modules such as ITOM/Discovery, SAM , and Flow Designer .
• Familiarity with Agile methodologies and task management tools (e.g., Jira) .
• Strong troubleshooting, engineering rigor, documentation, and communication skills .

Nice To Haves

• Active ServiceNow certifications (Developer, Administrator, or Implementation Specialist).
• Experience with ServiceNow Software Asset Management (SAM) module .
• Experience with monitoring and observability tools (Grafana, Splunk, AppDynamics, or DynaTrace ) .
• Experience with cloud solution optimization and performance tuning .
• Integration of ServiceNow with virtualized or containerized applications .
• Experience with change management and continuous improvement practices .

Responsibilities

• Design, de ploy, configure, and maintain ServiceNow CMDB and workflows within secure AWS cloud environments.
• Integrate ServiceNow with external application s such as Active Directory, LDAP, IdAM , and mission applications to support operations.
• I ntegrate with CI/CD pipelines and DevSecOps applications to automate deployment of testing artifacts into ServiceNow.
• Configure and optimize ServiceNow modules ( ITOM/ Disc overy, SAM, Flow Designer) for performance, security, and usability.
• Develop and maintain a platform CMDB to manage baseline configurations.
• Work with the end users to develop, configure and deploy ServiceNow Workflows to support and enhance operations .
• Configure ServiceNow to maximize automation for platform operations .
• Troubleshoot complex issues, document solutions, and communicate technical status to stakeholders and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level