ServiceNow Developer Senior
About The Position
Transform technology into opportunity as a ServiceNow Developer Principal at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career. MEANINGFUL WORK AND PERSONAL IMPACT As a ServiceNow Developer Senior, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following: Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer to meet specific business needs Develop and maintain integrations between ServiceNow and other internal or third-party systems (e.g., ERP systems, other enterprise applications) using REST, SOAP, APIs, and the ServiceNow Integration Hub Support the implementation and optimization of core SPM modules, including Demand Management, Project Portfolio Management (PPM), Resource Management, and Financial Planning Configure financial aspects within projects and portfolios, such as cost plans, budgets, expense lines, labor costs, and financial baselines to track ROI and control costs Implement solutions for optimizing resource allocation, capacity planning, and managing timesheets, working closely with resource and portfolio managers Work closely with stakeholders, product owners, and cross-functional teams (IT, PMO, finance) to gather requirements and translate them into technical specifications Contribute to and maintain detailed technical and functional documentation and support platform upgrade activities, including testing and reconfiguration. Contribute to IT-related technical processes reviews, postmortems, and continual process improvement Contribute to estimations on effort required to produce ServiceNow functionality Maintain current ServiceNow and industry certifications, while obtaining additional certifications WHAT YOU’LL NEED TO SUCCEED Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer Senior must have:
Requirements
- Education: Technical Training, Certification(s) or Degree
- Experience: 3+ years of related experience
- Required Skills: Strong proficiency in ServiceNow SPM modules (PPM, Demand, Resource, Financials, Agile Development)
- Experience with other ServiceNow modules like ITSM or ITOM
- Understanding of ServiceNow platform architecture, Flow Designer, and Integration Hub
- Understanding of integration methods like SOAP, REST, and web services, including creating and consuming them
- Strong scripting skills in JavaScript and GlideScript
- Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions
- Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
- Ability to identify, understand, document, and create functionality aligning with customer value streams
- Ability to produce level of estimates and basic deployment plans for ServiceNow functionality
- Strong organizational and time management skills while working in a rapid software development environment
- Ability to identify and learn new technologies quickly
- Excellent communication skills for collaborating with both technical and non-technical stakeholders
- Strong analytical, problem-solving, and debugging skills
- Certification(s): Required: ServiceNow Certified Systems Administrator
- Security Clearance Level: Must possess and maintain a Secret or higher clearance
- US Citizenship Required
Nice To Haves
- Strongly Preferred: Additional ServiceNow certifications
Responsibilities
- Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer to meet specific business needs
- Develop and maintain integrations between ServiceNow and other internal or third-party systems (e.g., ERP systems, other enterprise applications) using REST, SOAP, APIs, and the ServiceNow Integration Hub
- Support the implementation and optimization of core SPM modules, including Demand Management, Project Portfolio Management (PPM), Resource Management, and Financial Planning
- Configure financial aspects within projects and portfolios, such as cost plans, budgets, expense lines, labor costs, and financial baselines to track ROI and control costs
- Implement solutions for optimizing resource allocation, capacity planning, and managing timesheets, working closely with resource and portfolio managers
- Work closely with stakeholders, product owners, and cross-functional teams (IT, PMO, finance) to gather requirements and translate them into technical specifications
- Contribute to and maintain detailed technical and functional documentation and support platform upgrade activities, including testing and reconfiguration.
- Contribute to IT-related technical processes reviews, postmortems, and continual process improvement
- Contribute to estimations on effort required to produce ServiceNow functionality
- Maintain current ServiceNow and industry certifications, while obtaining additional certifications
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full-flex work week to own your priorities at work and at home
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
