ServiceNow Developer Jr.

Accenture Federal ServicesWashington, DC
11h

About The Position

As a Developer specializing in the ServiceNow platform, you will be responsible for creating solutions within the ServiceNow CSM (Customer Service Management) framework. Your main task will be to design, develop, and implement custom applications and workflows to meet the needs of the organization. This role requires a deep understanding of the ServiceNow platform and the ability to leverage its capabilities to streamline processes and improve customer service. In this role, you will have the opportunity to work on challenging projects that directly impact the customer experience. Your expertise in the ServiceNow platform will be crucial in driving innovation and efficiency within the organization. As a Developer, you will play a key role in designing and implementing solutions that enhance customer service and support the overall business objectives. Your ability to think creatively and strategically will be instrumental in delivering high-quality solutions that meet the needs of both internal and external stakeholders.

Requirements

  • Prior ServiceNow developer experience
  • Experience with ServiceNow Customer Service Management (CSM)
  • US Citizenship

Nice To Haves

  • Experience with ITSM and/or HRSD
  • Experience with JavaScript, HTML, and/or CSS

Responsibilities

  • creating solutions within the ServiceNow CSM (Customer Service Management) framework
  • design, develop, and implement custom applications and workflows to meet the needs of the organization
  • streamline processes and improve customer service
  • designing and implementing solutions that enhance customer service and support the overall business objectives
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