ServiceNow Business Solutions Consultant (SPM/EA)

Ondaro (US)

3h

About The Position

Ready to elevate your work experience? At Ondaro, you get to collaborate with incredibly talented people - designers, engineers, technologists, and industry thought leaders - who are all connected by a singular focus on solving business challenges that stand in the way of organizational change and progress. Along the way, we balance culture and business, resulting in a company that is committed to making the lives of our employees a little better and more fun each day through iteration and innovation.
Ondaro invites you to bring your authentic, courageous, empathetic, and customer-obsessed self to be part of our experienced team delivering awesomeness for our customers and employees.
Ondaro is seeking a high-performing Business Process able to elevate the appropriate team member when needed.

Requirements

• Education: BS or BA degree in Business, Engineering, or related field
• Strategic SPM Expertise: 7+ years in strategic portfolio management
• Business Acumen and Executive Communication: Proven track record of influencing senior stakeholders, with the ability to present complex ideas clearly and advise on long-term business transformations. Demonstrated ability to pivot during client meetings to new/unexpected topic areas.
• Financial Analysis and Portfolio Budgeting: Skilled in portfolio budgeting, cost analysis, and financial modeling, focusing on portfolio-level impacts
• ServiceNow SPM Proficiency: Direct experience with ServiceNow’s SPM suite (e.g., Demand, Resource, Project, and Portfolio Management) with a focus on strategic configuration and optimization
• Technical Collaboration: Ability to work with architects to translate business requirements into platform-level configurations without managing individual project tasks
• Organizational Change Management (OCM): Solid understanding of OCM principles, ensuring smooth transitions for enterprise-level changes
• Methodologies: Familiarity with Agile, hybrid delivery models, and frameworks like SAFe, focusing on portfolio and program-level governance over individual project delivery
• Business Process and Capability Mapping: Ability to design and implement business process frameworks that support enterprise-wide strategy

Responsibilities

• Strategic Advisory on SPM: Serve as a trusted advisor to clients by bringing advanced expertise in SPM and guiding portfolio-level decision-making, driving high-impact strategic outcomes
• Advanced Business Process Re-engineering: Lead workshops with senior client stakeholders to redefine and optimize business processes at the portfolio level, with an emphasis on holistic process improvement and alignment with long-term business goals
• Bridge Business and Technical Requirements: Collaborate with technical architects and delivery teams to translate complex business needs into scalable solutions on the ServiceNow platform
• Develop Strategic Documentation: Craft strategic roadmaps, high-level process frameworks, and executive-level documentation to support SPM initiatives and decision-making
• Executive Client Engagement: Engage directly with senior managers and executives to align SPM initiatives with organizational objectives, utilizing data insights to support long-term strategies
• Data-Driven Insights and Analytics: Leverage data and industry expertise to drive portfolio analysis, enabling clients to optimize their business structures and achieve portfolio-wide efficiencies
• Enablement of Customer Success: Support clients in envisioning ServiceNow's SPM capabilities and future-proofing their portfolio strategy to deliver value across the organization
• Go to Market and Pre-Sales Support: Work closely with account teams in the design of ServiceNow SPM delivery engagements and support customer demos/meetings to help prospective clients envision what it’s like to work with Ondaro.

Benefits

• Ondaro's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind.
• We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications.
• We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level