ServiceNow Architect
Hudson Manpower•Chandler, AZ
2d•Onsite
About The Position
We are seeking an experienced ServiceNow Architect to design, lead, and guide complex ServiceNow implementations across multiple modules. This role requires strong architectural expertise, leadership skills, and deep platform knowledge to deliver scalable, secure, and efficient ServiceNow solutions. Location: Chandler, AZ (Candidates must be local to Arizona) Employment Type: Contract Duration: 6 Months Work Authorization: USC and Green Card
Requirements
- 5+ years of ServiceNow implementation experience
- 3+ years in a Lead or Architect role
- Strong expertise in ServiceNow architecture, configuration, and best practices
- Deep knowledge of ITSM, ITOM, ITBM, HRSD, CMDB, and CSDM
- Advanced scripting skills (JavaScript, Glide API, Business Rules)
- Experience with Flow Designer, Virtual Agent, and Predictive Intelligence
- Knowledge of update sets, version control, deployments, and governance frameworks
- Strong ITIL knowledge (Incident, Problem, Change, Configuration Management)
- Experience with Agile methodologies and large-scale implementations
Nice To Haves
- ServiceNow CSA, CAD, or CTA
Responsibilities
- Solution Architecture Design and implement end-to-end ServiceNow solutions (ITSM, ITOM, ITBM, ITAM, HRSD, CMDB)
- Define architectural standards, patterns, and best practices
- Strategic Planning Collaborate with stakeholders to define ServiceNow roadmaps and architecture vision
- Align platform solutions with business and operational goals
- Customization & Configuration Lead customization and configuration while ensuring scalability and platform integrity
- Integration Design Architect integrations using REST, SOAP, OAuth2, JWT, and MID Server
- Integrate ServiceNow with enterprise systems (LDAP, AD, SAP, APIs, cloud platforms)
- Leadership & Governance Provide technical leadership and mentor development teams
- Establish governance, security, access control, and compliance processes
- Platform Optimization Optimize performance, usability, CMDB structure, and workflows
- Drive continuous improvements and cost efficiency
- Documentation & Upgrades Create architecture diagrams, workflows, and implementation documentation
- Lead upgrades, patching, and enhancements aligned with ServiceNow releases
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
