ServiceNow Architect

General Dynamics Information Technology

1d • Remote

About The Position

GDIT's OJP project is currently searching for a dynamic, talented and experienced ServiceNow Architect to join our team in Washington, DC and Falls Church VA. This individual will serve as a solution architect and primary interface between technical and client stakeholders for complex, high visibility IT modernization project utilizing ServiceNow. GDIT is looking for a seasoned ServiceNow technical resource to work closely with our client’s senior leadership to assist OJP in modernizing their existing Enterprise software ecosystem. Essential Job Functions Utilizes excellent written and oral communication skills to work closely with executive Federal leadership and contractor and vendor technical staff to identify best solutions for the organization. Serves as a liaison between federal stakeholder and ServiceNow. Comfortable working independently and hands-on to prototype and evaluate custom and third party solutions for fit within the organization. Advises on high-level, complex solution development, architecture and management processes from concept ideation through development, launch and maintenance. Interfaces with development, account and executive management to develop and grow solutions and portfolios of solutions and offerings and to increase productivity and profits. Leads customer and opportunity-specific technical solution architecture efforts. Creates written and graphical content to support client and business stakeholders. Leads research initiatives of existing business environment including trends, best practices and organization preferred architectural frameworks to ensure organization's services match business trends. Suggests appropriate upgrades or relevant solutions to enhance organization's competency in meeting changing business needs. Interfaces and leads discussions across cross-functional teams, engaging executive management to ensure consistency in solution development and implementation. Identifies and evaluates business requirements; evaluates concepts and models such as market timing, knowledge of industry and trends. Reviews and approves decisions prior to implementation to ensure adherence to business strategies. Advises management regarding vision and strategy, technology innovations and enterprise architecture services. Prepares vision and strategy work products, technology and product analysis, white papers, and responses to queries on strategy and product related topics.

Requirements

• 10 + years of related experience
• US Citizenship Required
• Bachelor's degree in business administration, computer science, information technology or related field
• 12+ years of business solutions experience, 5+ years in ServiceNow implementations
• Experience working with company products and services, business processes and re-engineering
• Experience working with office productivity tools; delivery assurance and/or industry standards on deliverables
• Experience working with administrative and/or workflow systems
• Contract Requires US Citizenship
• Must be able to obtain and maintain an Agency specific Public Trust clearance

Nice To Haves

• ServiceNow Certified Application Developer (desired)
• ServiceNow Certified System Administrator (desired)
• Experience with full lifecycle ServiceNow implementations
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
• Experience with scripting in the ServiceNow platform using JavaScript, Jelly, and/or AngularJS including: Business Rules, Client Scripts, UI Actions, UI Pages, Widgets, etc.
• Agile Scrum/Kanban, DevOps, and Continuous Integration / Deployment / Delivery
• ServiceNow Certified Implementation Specialist (CIS – IT Service Management, required)

Responsibilities

• Utilizes excellent written and oral communication skills to work closely with executive Federal leadership and contractor and vendor technical staff to identify best solutions for the organization.
• Serves as a liaison between federal stakeholder and ServiceNow.
• Comfortable working independently and hands-on to prototype and evaluate custom and third party solutions for fit within the organization.
• Advises on high-level, complex solution development, architecture and management processes from concept ideation through development, launch and maintenance.
• Interfaces with development, account and executive management to develop and grow solutions and portfolios of solutions and offerings and to increase productivity and profits.
• Leads customer and opportunity-specific technical solution architecture efforts.
• Creates written and graphical content to support client and business stakeholders.
• Leads research initiatives of existing business environment including trends, best practices and organization preferred architectural frameworks to ensure organization's services match business trends.
• Suggests appropriate upgrades or relevant solutions to enhance organization's competency in meeting changing business needs.
• Interfaces and leads discussions across cross-functional teams, engaging executive management to ensure consistency in solution development and implementation.
• Identifies and evaluates business requirements; evaluates concepts and models such as market timing, knowledge of industry and trends.
• Reviews and approves decisions prior to implementation to ensure adherence to business strategies.
• Advises management regarding vision and strategy, technology innovations and enterprise architecture services.
• Prepares vision and strategy work products, technology and product analysis, white papers, and responses to queries on strategy and product related topics.

Benefits

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year.
• Paid leave and paid holidays are prorated based on the employee’s date of hire.
• The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
• To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees