ServiceNow Architect – Technical Lead

Centennial Technologies Inc. • Vienna, VA

12h • Hybrid

About The Position

Centennial Technologies is seeking a highly experienced ServiceNow Architect to lead the design, architecture, and enterprise implementation of scalable, secure, and high-performing ServiceNow solutions across federal environments. This role will serve as the technical authority and strategic advisor, driving platform architecture, governance, and innovation across modules such as ITSM, ITOM, ITAM/HAM, and GRC/IRM. The ideal candidate will bring deep expertise in enterprise architecture, platform governance, and multi-module ServiceNow implementations, and will lead cross-functional teams to deliver mission-critical solutions aligned with business and regulatory requirements.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 8+ years of IT experience with 5+ years in ServiceNow architecture roles
• Proven experience leading enterprise-scale ServiceNow implementations across multiple modules.
• Deep expertise in: ServiceNow platform architecture and design CMDB, Discovery, and Service Mapping ITSM, ITOM, ITAM/HAM, GRC/IRM Integration architecture (REST, SOAP, MID Server, APIs) JavaScript, Glide API, Flow Designer, UI Builder
• Strong understanding of federal security frameworks (NIST, RMF, FedRAMP)
• Demonstrated ability to design highly scalable, secure, and resilient systems
• Must have the ability to obtain public trust clearance.
• ServiceNow Certified Technical Architect (CTA) Or ServiceNow Certified Master Architect (CMA)

Responsibilities

• Define and lead the end-to-end ServiceNow platform architecture, ensuring alignment with enterprise IT strategy, security requirements, and federal compliance standards.
• Establish architecture standards, design patterns, and governance frameworks across the ServiceNow ecosystem
• Serve as the primary technical authority for all ServiceNow implementations and integrations
• Architect and oversee development of custom applications, workflows, integrations, and automation solutions
• Lead design across core modules including ITSM, ITOM (Discovery, Service Mapping, Event Management), ITAM/HAM, and GRC/IRM.
• Design scalable CMDB architecture, including data models, service mapping strategies, and lifecycle governance
• Define and implement enterprise integration architecture using REST, SOAP, MID Servers, IntegrationHub, and external systems
• Establish and enforce platform governance, coding standards, and best practices
• Lead code reviews, technical design reviews, and platform health assessments
• Optimize platform performance, scalability, and maintainability across environments
• Ensure adherence to security, compliance, and audit requirements (e.g., FedRAMP, NIST, RMF)
• Drive adoption of Flow Designer, IntegrationHub, orchestration, and AI-driven automation capabilities
• Identify opportunities for process automation, predictive analytics, and AIOps integration
• Guide implementation of ServiceNow AI/GenAI capabilities where applicable
• Provide technical leadership and mentorship to developers, administrators, and engineers
• Collaborate with product owners, business stakeholders, and enterprise architects to translate requirements into scalable solutions
• Lead architecture review boards and design authority sessions
• Support Agile delivery through sprint planning, backlog refinement, and technical oversight

Benefits

• Medical and Vision Insurance – Centennial covers 80% of employee and family premium costs, making high-quality healthcare affordable for you and your loved ones.
• Dental Insurance – 100% employer-paid coverage for employees.
• Short-Term and Long-Term Disability Insurance – Fully employer-paid, providing financial security and peace of mind.
• Life Insurance – Company-paid coverage to support you and your family.
• 401(k) Retirement Plan with Employer Match – A competitive 401(k) retirement plan with employer matching to support your long-term financial goals.
• Paid Time Off & Federal Holidays – A generous paid time off program and 11 paid federal holidays that support balance, flexibility, and time to recharge.
• Metro Reimbursement – Transportation benefits to help offset commuting costs and make getting to work easier and more affordable.
• Centennial offers a highly competitive benefits package that protects your family, rewards your future, and supports your work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees