ServiceNow Architect (Expert) - Onsite

Ondaro (US)

6d • Onsite

About The Position

Ondaro is with you for what comes next.
Ready to elevate your work experience? At Ondaro, you get to collaborate with incredibly talented people - designers, engineers, technologists, and industry thought leaders - who are all connected by a singular focus on solving business challenges that stand in the way of organizational change and progress. Along the way, we balance culture and business, resulting in a company that is committed to making the lives of our employees a little better and more fun each day through iteration and innovation.
What you’ll be doing:
Provide expertise on technical capabilities related to development of ServiceNow.
Develop the technical solutions, implement them, and perform integration and functional testing.
Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development.
Intermediate level of ServiceNow development skills required.
A fundamental understanding of ITSM, ITIL and CMDB.
Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.
JavaScript/AngularJS development experience.
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Strong communication, presentation, and writing skills.
Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
Understands technical and functional design requirements related to ServiceNow.
Create and manage scripts and workflows/flows.
Build dashboards based on application data models and external data sources.
Address problems of systems integration, compatibility and multiple platforms.
Consult with project teams and end users to identify application requirements.
Instruct, assign, direct and check the work of others on the development team.
Participate in development of software documentation and technical reports.
Participates in Agile ceremonies and backlog refinement.
Requires on site (Chantilly, VA) work location 5 days a week to be in proximity of self-hosted ServiceNow instances and environment.

Requirements

• 10+ Years of relevant experience
• Advanced experience with ServiceNow implementations.
• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
• Experience with relational databases (e.g. MySQL, Oracle)
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications.
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Experience presenting and conducting demo reviews with client stakeholders.
• Ability to obtain a DoD secret clearance.
• At least one of the following certifications:
• Certified ServiceNow Developoer
• Certified ServiceNow Administrator
• Certified Implementation Specialist (ITSM, CSM, or similar)
• Intermediate level of ServiceNow development skills required.
• A fundamental understanding of ITSM, ITIL and CMDB.
• Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.
• JavaScript/AngularJS development experience.
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Strong communication, presentation, and writing skills.
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Understands technical and functional design requirements related to ServiceNow.
• Requires on site (Chantilly, VA) work location 5 days a week to be in proximity of self-hosted ServiceNow instances and environment.

Responsibilities

• Provide expertise on technical capabilities related to development of ServiceNow.
• Develop the technical solutions, implement them, and perform integration and functional testing.
• Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development.
• Create and manage scripts and workflows/flows.
• Build dashboards based on application data models and external data sources.
• Address problems of systems integration, compatibility and multiple platforms.
• Consult with project teams and end users to identify application requirements.
• Instruct, assign, direct and check the work of others on the development team.
• Participate in development of software documentation and technical reports.
• Participates in Agile ceremonies and backlog refinement.

Benefits

• Ondaro's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind.
• We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed