Serviceability Engineer

Expleo • Troy, MI

14d • Onsite

About The Position

Shape the Future of Automotive Service Information with Expleo USA Are you passionate about automotive technology and want to influence how technicians interact with service information? Expleo USA is hiring a Serviceability Engineer to join our client’s team in Troy, MI. This hands-on role offers the opportunity to work directly with engineering teams, author service procedures, and validate vehicle systems—making a real impact on technician efficiency and customer satisfaction. If you enjoy problem-solving, working with multidisciplinary teams, and growing your automotive knowledge, this is the role for you. What’s in It for You? Hands-On Engineering – Work directly with vehicles and engineering documentation to create accurate service procedures Career Growth – Expand your automotive knowledge while collaborating with experts in new and emerging technologies Impactful Work – Help shape how service information is written and used by technicians across the industry Collaborative Culture – Join a team that values problem-solving, innovation, and continuous learning

Requirements

• 5+ years of experience in automotive service, engineering, or technical authoring
• Understanding of basic electrical components and electromechanical systems
• Strong problem-solving skills and ability to work independently
• Proficiency with Microsoft Excel, Word, and PowerPoint
• Comfortable working in a hands-on garage or prototype environment
• Excellent collaboration skills with multidisciplinary teams
• High school diploma or equivalent required

Nice To Haves

• Prior experience as a dealership technician or technical author
• Trade school or collegiate degree in automotive technology
• Familiarity with service authoring tools or platforms
• Experience working with OEMs or Tier 1 suppliers

Responsibilities

• Author diagnostic and removal/installation procedures for automotive components and systems
• Use engineering documentation, CAD, and on-vehicle validation to create accurate service content
• Perform hands-on analysis and problem-solving of electrical and electromechanical systems
• Validate service procedures through direct interaction with prototype vehicles
• Collaborate with engineering teams to ensure service information reflects real-world technician needs
• Apply structured checklists to verify functionality and define serviceability processes

Benefits

• Competitive Compensation
• Comprehensive Benefits for you and your dependents
• Paid Time Off
• Onsite Work Model – Work hands-on in Troy, MI more than 3 days per week
• Career Development – Access to training, certifications, and leadership opportunities
• Supportive Team Culture – Work with a team that values continuous learning and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED