Service Writer

Wiygul Automotive ClinicAlexandria, VA

About The Position

The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help take us to the next level. This opportunity is perfect for a sales leader who enjoys working in a fast-paced environment, is hard working, clean cut, motivated by results, appreciates a strong compensation package, and most importantly - prefers working for an organization that treats their employees right and is also willing to invest their growth and overall success! Job Duties Auto Repair Service Writer/Sales Experience Estimate all appointments accurately and complete a thorough review process with each customer Harness the power of words and mind reading to make a strong customer connection and convert opportunities into sales Leverage the power of internal and external communication to obtain timely and proper repair authorizations Foster strong relationships with customers as a customer relationship expert by communicating the post repair plan along with all vehicle status updates Apply their attention to detail superpower to prepare and complete all required paperwork Perform other related duties as assigned to ensure an efficient and effective vehicle repair Who We Are Wiygul Automotive Clinic is an award-winning, family owned and operated tire and auto service business in the DC area. The business was started by our grandparents as a single auto repair shop in Alexandria, VA in 1976. Today, 48 years later, we operate 8 locations and support over 50,000 vehicle owners in Northern Virginia and Maryland. Almost 100 passionate, proud, highly skilled and diverse team of superheroes currently consider Wiygul Automotive Clinic their second home. We represent multiple cultures, religions, and countries and stand ready to welcome and support new team members into our growing family. Don't Just Take Our Word for It. The following recognition speaks for itself! 2022 U.S. Top Shop Award Finalist 2021 Best of Herndon Award Recipient

Requirements

  • Positive and friendly attitude
  • Dependable
  • Clean and valid Driver's License
  • Able to work a flexible work schedule
  • Professional and honest
  • Ambitious with a desire to contribute, learn and grow

Responsibilities

  • Estimate all appointments accurately and complete a thorough review process with each customer
  • Harness the power of words and mind reading to make a strong customer connection and convert opportunities into sales
  • Leverage the power of internal and external communication to obtain timely and proper repair authorizations
  • Foster strong relationships with customers as a customer relationship expert by communicating the post repair plan along with all vehicle status updates
  • Apply their attention to detail superpower to prepare and complete all required paperwork
  • Perform other related duties as assigned to ensure an efficient and effective vehicle repair

Benefits

  • Sign on Bonus for highly qualified individuals
  • Medical, Dental, Vision and Life insurance
  • 401(k) Retirement Plan with company matched contributions based on profit
  • Paid Holidays
  • 5-Day Work Week
  • Financial support available for obtaining ASE certification (on a case-by-case basis)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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