Service Writer

Constellis • East Los Angeles, CA

19h • $22 - $24 • Onsite

About The Position

The Service Writer will be responsible with performing various administrative services and providing general administrative support in maintaining the records associated with the day-to-day operations for all County fleet vehicles.

Requirements

• Previous experience in the automotive service industry preferred
• Must possess a valid Driver's License
• Must complete County requirement Live Scan
• Proficiency with MS Office Suite
• Effective oral and written communication skills at all levels of the organization
• Strong organizational skills with the ability to manage time and multiple priorities to completion
• Problem solving skills with an analytical thought process
• Ability to adapt to a rapidly changing environment
• May be required to lift and carry awkward items weighing up to 50 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.

Responsibilities

• Greet customers
• Write customers service order upon arriving at service lane at any of the five locations
• Open and close work orders and dispatches for all County vehicle fleet
• Write estimates, open work order lines, and file documents
• Input / update vehicles’ maintenance information into M5 program
• Assign work to automotive technicians and services technicians
• Manages fleet and assist with all county vehicles
• Answer phones and route accordingly
• Giving approval, keying repairs, and processing invoices for payment
• Park, Jump-start, pick up and deliver County vehicles as needed to any vendor or County facility
• Maintain daily vehicles accountability, parked location, lane, and vehicle status
• Picking up and delivering vehicles to County and any vendors as required
• Maintains personal and office clean: sweep, mop and take out trash
• Assist with breakdown services, repairs, and accidents to the most effective repair location
• Ability to professionally interact with customers, colleagues, and to foster positive business relationships
• Other duties as assigned

Benefits

• Medical, Vision & Dental Insurance
• Paid Time-Off Program & Company Paid Holidays
• 401(k) Retirement Plan
• Insurance: Basic Life & Supplemental Life
• Health & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Personal Development & Learning Opportunities
• On-the-job Training, Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Tools, toolbox, scanners, and troubleshooting equipment will be provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees