Service Writer (RV Service Advisor)

General Rv Center • Ocala, FL

1d • $50,000 - $100,000

About The Position

Be the Face of Our Service Department! As a Service Advisor, you’ll be the go-to problem solver, trusted guide, and key player in creating exceptional customer experiences. Your role is vital to our success and future growth. Earning Potential: $50,000–$100,000 annually The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family value s and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.

Requirements

• Previous customer service experience is required .
• Ability to multitask and complete tasks in a timely and efficient manner.
• Must be extremely detail oriented and organized.
• Familiarity with MS Office Suite.
• Valid driver’s license.

Nice To Haves

• Experience with RV or Automotive Service Writing experience a plus .

Responsibilities

• You will be responsible for providing customers with excellent customer service throughout their entire service experience.
• Schedule service appointments with customers in a timely and efficient manner.
• Effectively communicate with customers to determine RV repair or maintenance that is required.
• Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required.
• Assist customers in recommending additional products and services that will enhance the overall use of their RV.
• Ability to clearly explain technical issues to customers and how the issue can be repaired.
• Other duties as assigned by management.

Benefits

• General RV offers the opportunity to build a career, make a difference, and be part of an exciting industry .
• We boast a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees