Service-Warranty Administrator
About The Position
Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers! OVERVIEW: Ascendance is looking for an experienced, full-time Service Warranty Administrator. You’ll be the behind-the-scenes powerhouse ensuring warranty claims are accurate, compliant, and processed efficiently.
Requirements
- 1-year fleet or dealership experience
- High school diploma or equivalent is required
Responsibilities
- Process and close customer pay and warranty repair orders with precision
- File OEM warranty claims accurately and on time
- Review invoices to confirm labor, parts, fluids, and sublets are properly applied
- Code and submit claims following OEM and SRT guidelines
- Maintain accurate records in the business systems
- Edit repair order descriptions to meet vendor standards
- Act as the key liaison between Ascendance and OEM warranty departments
- Track parts returns and monitor claim progress
Benefits
- Health / Dental / Vision Insurance
- Health Savings Account
- Life, Accident, and Disability Insurance
- 401(k) with company match
- Paid Time Off
- Paid Training
- Great Culture & Team Environment
- Long Term Career Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
