Service Warehouse Technician

Legrand North America • Cecil Township, PA

3d • Onsite

About The Position

Legrand has an exciting opportunity for a Service Warehouse Technician to join the DPC (Starline) Team in Canonsburg, PA. The Service Warehouse Technician role will require a highly qualified individual to perform service re-work and testing on Starline’s full complement of products. Warehouse Technician will support the service team with service inventory, repair, shipping, and loadbank rental fleet.

Requirements

• High School Diploma or equivalent
• Proficient experience with Microsoft Office and Windows
• Superior attention to detail
• Basic Microsoft Windows/Office experience – Word, Excel and Outlook in particular
• Learn and become familiar with all Starline product lines.
• Must have forklift training.
• Must have knowledge of operating cutting equipment such as saws
• Must have knowledge of standard 3-phase wiring and assembly methods of electrical equipment
• Self-motivated with the ability to work alone
• Basic knowledge of network communication protocols (Telnet, SNMP, BACnet, etc..)
• Experience using power and hand tools
• Basic knowledge and experience working on electrical components
• Willingness to complete mandated training and certification programs
• Ability to stand for prolonged periods of time
• Ability to lift and carry up to 75 lbs occasionally; ability to lift and carry up to 25 lbs daily.
• Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
• The ability to keep hand and arm steady while moving arm or while holding arm and hand in one position.
• The ability to see details at close range (within a few feet of the observer)

Responsibilities

• Rework and retest customer equipment
• Complete detailed field reports for all reworks with photographs and test results
• Coordinate all logistics for receiving and shipping service equipment
• Inventory of service equipment including rental loadbanks
• Inspecting, repairing, and testing returned rental loadbanks
• Enter rework reports into Field Service Salesforce system and others as needed
• Monitoring inventory of safety stock items
• Support our field service team with meter support.
• Meter programming and networking support via phone with customers.
• Knowledge of terminal emulator programs like PuTTY and Telnet.
• Interact well with customers while being professional and respectful while trouble shooting.

Benefits

• LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED