Service Ticket Data Entry Clerk
Arkansas Trailer•Little Rock, AR
1d•Remote
About The Position
We are hiring a Service Ticket Data Entry Clerk to support service operations by entering, tracking, and maintaining accurate service ticket records. This position helps ensure service work is properly documented and ready for scheduling, billing, and reporting.
Requirements
- High school diploma or equivalent
- Prior data entry or admin experience preferred
- Strong typing and accuracy skills
- Comfortable working with service documentation and order records
- Professional communication with internal teams
Responsibilities
- Create and update service tickets in the service system
- Enter customer details, unit information, and service notes accurately
- Attach supporting documents (photos, invoices, parts lists) when provided
- Track ticket status and follow up on missing details
- Support basic reporting for open/closed tickets
- Maintain organized digital and paper files
Benefits
- Training on systems and workflow
- Clear processes and team support
- Growth opportunities in service operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
