Service Technician, Metro

JOHN HENRY FOSTER MINNESOTA INC • Eagan, MN

1d • Onsite

About The Position

The Field Service Technician will work on-site at customer locations to repair compressed air issues including air compressors, blowers and vacuum pumps. Strong mechanical background desired with the ability to properly diagnose and solve problems on a variety of compressor systems; some electrical experience helpful. This person should have excellent communication and organizational skills, with the ability to work closely with customers to resolve issues in a timely manner; exceeding customer expectations and increasing overall customer satisfaction.

Requirements

• 1-3 years of service repair experience preferred
• Professionally trained in compressed air mechanics preferred
• Ability to multi-task and work well under pressure or deadlines
• Valid driver’s license and clean driving record

Responsibilities

• Communicate effectively with customers to resolve compressed air issues
• Maintain up-to-date information related to compressor technology, on-going focus on sharpening mechanical and diagnostic abilities to ensure customer satisfaction
• Ability to learn how to assemble and disassemble compressors; to fully understand repair issues
• Understand and abide by safety procedures and policies
• Ability to quickly resource information/individuals when needing assistance to complete service calls
• Work effectively with customers to ensure call meets/exceeds customer expectations. Willing to go the “extra mile” to exceed customer expectations
• Other duties as assigned by supervisor or management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees