Service Technician

ACME ELECTRIC MOTOR INC•Fargo, ND

9h•Onsite

About The Position

Join the Acme Equipment Team as a Service Technician in Fargo, ND! Are you passionate about tools and not afraid of a little hands-on work? Are you a resourceful troubleshooter who has yet to encounter an engine you couldn't repair? If you're looking to join a stable and growing family-owned local company, get ready to do your best work with Acme Equipment. We're looking for a Service Technician to join our Fargo, ND service team. Our brand new Acme Equipment location is easy to access within the Fargo area and features a climate-controlled, clean, and modern facility equipped with the latest shop technology and diagnostic tools to help you do your best work. Why Work at Acme Tools? At Acme Tools, we believe in rewarding our team for their hard work and dedication. In this role, you'll enjoy a competitive starting wage along with a comprehensive benefits package, including: Generous PTO from day 1 Work-Life Balance - enjoy evenings, most weekends, and holidays off 6 paid holidays Medical, Dental, and Vision insurance plans Employee Discounts Climate-controlled shop with the latest equipment in a new, clean facility Convenient, easy-to-access Fargo location Medical and Dependent Care Flexible Spending Accounts Accident, AD&D, Cancer, and Critical Illness supplemental insurance programs Traditional and Roth 401K plans with company matching Tools provided as needed 100% company-paid Group Life Insurance Additional Voluntary Life Insurance 100% company-paid Short and Long-term Disability Coverage A Supportive and Collaborative Work Environment where your contributions matter Your Role as a Service Technician Your daily routine involves diagnosing and repairing a diverse range of mechanical, electrical, pneumatic, and fuel problems on motorized power equipment and tools. Your responsibilities include: Inspecting, troubleshooting, and repairing various issues on motorized power equipment and tools Performing service calls on the road and communicating with customers about equipment issues, maintenance plans, and work performed Performing routine engine maintenance (lubricating parts, replacing spark plugs, testing and inspecting engines for malfunctioning parts, repairing and replacing worn/defective/broken parts, and reassembling and reinstalling components and engines following repairs) Cleaning up tools and work areas after each project, keeping indoor and outdoor workstations clean and clear from obstructions, and maintaining clean and working service trucks Prioritizing your work schedule, especially during busy seasonal times Clearly communicating with the Service Supervisor and Parts department to ensure parts are ordered and received in a timely manner Accurately record keeping, including inspections, test results, work performed, and parts used Assisting as sales support if needed Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity Completing related tasks as assigned What We're Looking For: A valid Driver’s License with a clean driving record To be willing to work indoors and outdoors in all seasons To be willing to cross-train in other repair areas and help work on anything sold at Acme Tools Lift up to 75 lbs. Stand and walk for up to 10 hours Frequently push, pull, squat, bend, and reach We’d Love if You Have: Computer skills Mechanical experience Customer service skills About Acme Tools For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online by serving contractors, woodworkers, and DIY enthusiasts top-quality tools from the best brands. As a family-owned business, we are employee-centric and growth-minded, offer a family-friendly work environment, and actively engage in our community. We are proud to offer a work environment where employees take pride in their work and can see their direct impact on the company. Why Acme Tools? Build your career with a company that takes pride in its customers, its products, and its people. Apply today at www.acmetools.jobs [//www.acmetools.jobs] to start your rewarding career with Acme Tools! Acme Tools is an equal opportunity employer.

Requirements

A valid Driver’s License with a clean driving record
To be willing to work indoors and outdoors in all seasons
To be willing to cross-train in other repair areas and help work on anything sold at Acme Tools
Lift up to 75 lbs.
Stand and walk for up to 10 hours
Frequently push, pull, squat, bend, and reach

Nice To Haves

Computer skills
Mechanical experience
Customer service skills

Responsibilities

Inspecting, troubleshooting, and repairing various issues on motorized power equipment and tools
Performing service calls on the road and communicating with customers about equipment issues, maintenance plans, and work performed
Performing routine engine maintenance (lubricating parts, replacing spark plugs, testing and inspecting engines for malfunctioning parts, repairing and replacing worn/defective/broken parts, and reassembling and reinstalling components and engines following repairs)
Cleaning up tools and work areas after each project, keeping indoor and outdoor workstations clean and clear from obstructions, and maintaining clean and working service trucks
Prioritizing your work schedule, especially during busy seasonal times
Clearly communicating with the Service Supervisor and Parts department to ensure parts are ordered and received in a timely manner
Accurately record keeping, including inspections, test results, work performed, and parts used
Assisting as sales support if needed
Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
Completing related tasks as assigned