Automotive Aftermarket Technician

Global IID Parent LLC • Manassas, VA

4d

About The Position

The Service Technician is responsible for installing, servicing, and troubleshooting alcohol monitoring devices while maintaining a safe, organized work environment and delivering excellent customer service.

Requirements

• High School Diploma or equivalent
• 1 years' experience with 12V
• 1 years' experience in a customer service role
• Basic computer skills
• Strong written and verbal communication skills
• Detail orientation

Responsibilities

• Installation, servicing, troubleshooting, and removal of all alcohol monitoring devices
• Fulfill daily operational duties of assigned facility which include:
• Operate a clean, organized and hazard free work environment
• Conducts training sessions covering use of products to customers
• Maintain a positive and caring atmosphere for customers and employees
• Consistently perform monthly inventory audits
• Assist other shops in surrounding area when applicable
• Management of daily hours, ensuring 40 hours or less weekly
• Correspondence with management and/or lead technicians when challenges are presented
• Maintain the integrity, confidentiality, and security of client information
• Adherence to all state and federal rule, regulation and statute
• Any other duty, as assigned

Benefits

• A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
• A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
• Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc.
• Positive work environments that offer work/life balance and professional growth
• Mission-driven work making a global impact with local roots
• The opportunity to have hands on work experience with industry leading, innovative technology

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees