Service Technician

Quality Equipment CoFuquay-Varina, NC
10d$40,000 - $75,000

About The Position

Performs basic diagnostic, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Shop Foreman (if applicable) or senior technicians.

Requirements

  • High School Diploma or equivalent experience required
  • 1+ year(s) of experience performing service repairs
  • Ability to write diagnosis and work completed on routine reports (repair orders)
  • Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
  • Ability to use personal computer and various types of diagnostic equipment
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Ability to speak effectively one-on-one with customers
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Valid driver's license required for potential driving situations
  • Must possess set of tools
  • Weight Requirements: Lifting up to 50 lbs.
  • Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time
  • Visual: Working with PC, smart devices, and close detailed work
  • Driving: Occasional Short and long distances
  • Dexterity: Ability to grasp and manipulate standard tools and office equipment
  • Noise: Medium to High

Nice To Haves

  • Ability to operate a forklift, preferred

Responsibilities

  • Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
  • Responsible for the disassembly, assembly, and repair of components and machines
  • Performs all service tasks as assigned by the Service Manager
  • Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments
  • Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
  • Participates in all training programs as directed by the Service Manager
  • Accounts for all time and for all materials used in performing work duties
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use
  • Follows all safety rules and regulations in performing work assignments
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