Service Technician

Solenis•Appleton, WI

1d•Onsite

About The Position

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. The Service Technician will support the sales and service efforts in the Green Bay/Appleton Area. They will also be responsible for conducting basic lab tests, maintenance and installation of equipment, chemical transfers and process monitoring in paper and pulp mills. They will be required to keep detailed records of inventory, report out results, and work safely.

Requirements

High School Diploma or GED
Minimum 2 years experience working on mechanical and electrical systems in an industrial environment

Nice To Haves

Chemical handling experience

Responsibilities

Support the sales and service efforts in the Green Bay/Appleton Area
Conduct basic lab tests
Perform maintenance and installation of equipment
Perform chemical transfers and process monitoring in paper and pulp mills
Keep detailed records of inventory
Report out results
Work safely
Perform routine testing and monitoring at the customer site including data entry and contributes to service report preparation
Interface with the customer to understand any issues with chemicals or equipment
Manage product inventory at the customer including deliveries to process units and offloading to customer tanks
Adjust chemical feed levels to meet optimal chemical performance based on routine testing and monitoring
Alert the site manager or support engineer of any problems or opportunities with the customer and begins to troubleshoot issues
Conduct expanded testing of process variables to identify dosage improvements or mechanical impacts
Spec out, set up, maintain and troubleshoot monitoring and feed equipment
Work with the site team and customers to ensure optimal program performance
Complete mechanical and electrical equipment repairs