Service Technician

Ingersoll Rand • Lynchburg, VA

31d • $25 - $35

About The Position

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Requirements

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Every service technician is required to be on-call, but you will not be on-call for the first 90 days to get used to the schedule. This is shared with every service tech, and it requires being available 24/7 for the 1-week duration where you will go to customer sites. On-call weeks can be as often as every 4 weeks or greater than 4 weeks, but that will be determined by the hiring manager.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling.It requires employees to regularly lift and or move weight limits in line with the safety policy.
• High School Diploma or equivalent required.
• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft office software and other basic computer usage.Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost-efficient manner.

Nice To Haves

• 2 years+ industrial air compressor maintenance & knowledge.
• Degree program in Electrical/Electronic Technology or HVAC with basic knowledge of some or all of the following: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC electricity, controls, refrigeration systems and/or refrigerant certification or EPA Certification.
• Veterans/Active-Duty Military are encouraged to apply.

Responsibilities

• In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• All service technicians will assist and train apprentices and Field Service Technicians.
• Effectively communicates verbally and in writing with customers and co-workers.
• Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems.Including “hands-on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

Benefits

• Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs.
• Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings.
• These benefits are our commitment to you, so you can be your best at work and beyond.
• We are committed to helping you reach your professional, personal and financial goals.
• We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest.
• We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees