Service Technician

SteelHead ManagementNorfolk, VA
33d

About The Position

We are seeking a highly motivated and enthusiastic individual to serve as a Service Technician for a rapidly growing and dynamic property management organization. The Service Technician is responsible for general maintenance, including repairs, troubleshooting, apartment turnover, and preventative maintenance at Element at Ghent in Norfolk, VA. This is an outstanding career opportunity for an experienced professional to be part of an exciting team. This position will report to the Service Manager.

Requirements

  • Minimum of 2 years of experience in apartment maintenance, including basic electrical & plumbing diagnostics/repair.
  • Be a team player in an atmosphere of mutual respect.
  • Must have painting and drywall repair experience.
  • Have a positive attitude & effective communication skills.
  • Enjoy helping people.
  • Have basic tools for the trade.
  • Provide a valid driver’s license and have reliable transportation.
  • Have the flexibility to respond to ‘off-hour’ emergencies and resident concerns occasionally.

Nice To Haves

  • HVAC certification preferred (CFC Universal).

Responsibilities

  • Work with the Service Manager to ensure maintenance functions are performed promptly and adequately.
  • Ensure effective and timely follow-up with residents, vendors, and the property management team on all maintenance services provided.
  • Respond to all on-call emergencies promptly.
  • Complete and follow up on all open unresolved tickets.
  • Use general maintenance equipment, including, but not limited to, hand tools, ladders, landscaping equipment, and required safety equipment; all equipment must be used safely.
  • Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns, and ensure excellent curb appeal at all times.
  • Participate in company training classes and meetings
  • Follow policies relating to, but not limited to, fair housing, OSHA, pool, and safety standards set by the company.
  • Other tasks or duties as assigned.
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