Service Technician

Lumina Solar Inc • Arbutus, MD

12d

About The Position

As a Service Technician on the Residential team, you will play a critical role in our solar operations. Your responsibilities will include inspecting solar energy systems, performing maintenance tasks, and executing repairs with precision and care. You will ensure system performance, uphold safety standards, and maintain high-quality workmanship. This versatile role is instrumental in supporting system longevity and enhancing the overall efficiency of our solar services.

Requirements

• Minimum 2+ years of experience in solar, roofing, or a related field
• Ability to perform roof-related service work, including leak detection, roof repairs, resealing, flashing upgrades, and waterproofing
• Ability to diagnose and resolve field issues efficiently and independently
• Ability to read and interpret basic plans, manuals, and installation documents is preferred
• Strong attention to detail with the ability to manage service calls and document work accurately
• Proficiency in safely handling power and hand tools, as well as materials such as ladders, inverters, solar panels, panel boards, batteries, lumber, and roofing materials
• Capability to climb ladders, work on sloped roofs in all weather conditions, and stand for extended periods
• Experience and comfort working in attics and confined spaces
• Ability to lift 75 pounds repeatedly
• Must be proficient in the use of smartphones and tablets, utilizing them effectively for communication, accessing job-related apps and software, documenting work progress, and staying connected with team members and supervisors as required
• Proven track record of reliable attendance
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Dedication to maintaining the highest safety standards on every job
• Position requires passing a drug screening and background check
• A valid driver’s license is required for all positions at Lumina

Nice To Haves

• Experience performing troubleshooting, maintenance, and minor repairs on residential solar equipment (Preferred)
• Ability to read and interpret basic plans, manuals, and installation documents is preferred

Responsibilities

• Troubleshoot and resolve issues with customers’ solar systems, including wiring damage, faulty components, inverter or microinverter failures, and performance concerns
• Perform roof-related service work, including leak detection, roof repairs, resealing, flashing upgrades, and waterproofing to maintain system integrity
• Complete solar removal and reinstall (R&R) projects as needed for roof repairs or system upgrades, ensuring proper documentation and system performance upon reinstallation
• Install critter guards and other protective measures to safeguard solar systems from wildlife and environmental damage
• Replace or repair solar components such as microinverters, optimizers, and modules according to manufacturer specifications and company standards
• Install, commission, and troubleshoot solar battery systems (e.g., energy storage solutions) to ensure safe and efficient operation
• Install electrical service equipment, wiring, and devices in compliance with the National Electrical Code (NEC) and local regulations
• Maintain a clean, organized, and stocked work vehicle with necessary materials, tools, and safety equipment
• Support jobsite operations, including material staging, site preparation, and post-job cleanup
• Document all work performed, including job reports, photos, material usage, and system performance notes
• Deliver excellent customer service, ensuring clear communication and a positive experience during troubleshooting, maintenance, or repair visits
• Follow all company safety procedures and maintain a safe work environment for yourself, teammates, and customers
• Assist with new system installations and other service tasks as needed to support company operations
• Perform other related duties as assigned to ensure the success of each project and uphold company standards

Benefits

• Paid Time Off – 15 days of PTO, paid holidays, plus maternity and paternity leave
• Comprehensive Health Coverage – medical, dental, and vision insurance
• 401(k) with Company Match – helping you plan and save for the future
• Professional Development – industry focused training and paid safety training
• Performance Bonuses – opportunities for bonus pay based on individual and team performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees