Service Technician - Park at Westover Hills
About The Position
At Kairoi Residential, the mission is to create exceptional living experiences at high-performing multifamily communities and provide opportunities. The word “Kairoi” represents moments in time where opportunities are seized, and the team empowers, rewards, and inspires talented individuals. As a Service Technician, you will be the next-in-line to the Service Manager, operating daily maintenance responsibilities under their mentorship and direction. You will be a key part of the Kairoi Servant Leadership team, ensuring resident homes are well-maintained, the community runs efficiently, and vacant homes are prepared for new residents. This role involves being a Service Resolution Specialist, responding to resident maintenance requests, and assisting in community upkeep and inspections. You will also serve as the Next-in-Line Leader, backing up the Service Manager, performing various community maintenance functions, and handling service tasks during emergencies or on-call rotations. Open communication with the Service Manager and Community Director is essential, and you will assist with special maintenance projects to enhance your skills.
Requirements
- A minimum of 2-4 years of experience in apartment home repair including general carpentry, basic plumbing, basic electrical knowledge, along with mechanical and equipment repairs
- EPA and HVAC certifications, or the willingness to obtain them
- Knowledge of OSHA safety rules and regulations
- Excellent customer service and a positive resident experience focused mentality
- Ability to work a flex schedule if necessary and a willingness to be on-call for emergencies
- Successful completion of a background check and drug screening
- Possession of a valid driver’s license with no major infractions in the last 12 months
Nice To Haves
- Bilingual (Spanish/English)
Responsibilities
- Respond to resident maintenance requests and concerns in a timely, respectful, and professional manner
- Ensure that vacant apartment homes are made ready for new residents
- Help organize and inventory maintenance equipment, materials, and supplies
- Routinely assist in community inspections
- Keep the community free of trash and debris
- Be in the on call rotation for after hour emergencies
- Be the Service Manager’s backup when they are unavailable
- Perform various community maintenance functions
- Be responsible for the completion of service tasks in time of an emergency, or on-call
- Keep an open communication with both your Service Manager and Community Director in regard to service and community updates
- Assist the Service Manager on any special maintenance projects such as preventive building maintenance, mechanical components, pool equipment and mechanics
Benefits
- Competitive Compensation
- Incentive compensation opportunities are available and are performance based
- Medical, dental, vision, life insurance, short and long-term disability at an affordable price
- 401k program with a company match
- Exceptional PTO program
- Paid holidays
- Floating holidays
- Birthday day off
- Milestone sabbatical program
- Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more
- Training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
