Service Technician, Georgia Spa Company

Stevens Resources Inc • Alpharetta, GA

3h

About The Position

Georgia Spa Company is seeking a full-time service technician to join our team. The service technician will possess a combination of specialized mechanical and electrical skills along with customer service skills to offer excellent service to the hot tub, sauna, and swim spa customers in need of repairs and/or maintenance. The person in this position should be able to demonstrate responsibility and accountability as the service tech will predominantly work independently to complete services in a timely manner while maintaining customer satisfaction. The service center operates on a Monday-Friday schedule. Typical hours are 8 a.m. - 5 p.m., however, with the nature of this position, service technicians sometimes work later than 5 p.m.

Requirements

• High school diploma or equivalent
• Ability to read, write and efficiently communicate with customers and fellow employees
• Care about details and demonstrate organizational skills
• Ability to follow policies, procedures and guidelines
• Believe in teamwork, have a desire to have fun at work and display a positive attitude
• Be dependable, timely and reliable
• Basic computer and mathematics skills
• Physical effort required associated with standing, sitting, walking, bending, and reaching; ability to lift, push, and/or pull heavy weight.
• Current and valid Georgia driver’s license with a clean driving record; Minimum driving age of 18
• Coachable

Nice To Haves

• Previous hot tub, swim spa and/or pool experience preferred
• Basic plumbing, and electrical experience preferred

Responsibilities

• Provide top-notch customer service and treat all customers with respect
• Test and balance water chemistry
• Provide inspection, diagnosis and repair of hot tub, sauna, and swim spas
• Suggest and/or sell needed replacements or upgrades to customers (chemicals, supplies, etc.)
• Complete job paperwork in a timely manner (same-day service provided)
• Maintain inventory of service vehicles while keeping them clean and organized
• Uphold proper condition of company-provided tools
• Dress in uniform (company reimbursement for uniform)

Benefits

• Paid Time Off
• Holiday Pay
• Medical insurance program
• Dental insurance program
• Life insurance
• Other insurance
• Generous employee purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED