Customer Product Technician
About The Position
As a Service Technician you will repair and maintain Trimble products, provide technical support for Trimble distribution partners and customers, and conduct technical training meetings. Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, and connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics. For more information about Trimble (NASDAQ: TRMB), visit www.trimble.com.
Requirements
- 2 yr. Technical degree or equivalent experience preferred
- High School Graduate
- Experience with diagnosing and repairing electromechanical devices
- Familiar with basic electronic theory and electronic test equipment
- Strong organizational and communication skills
- Capable of understanding and following written guidelines and requirements for supporting and servicing Trimble products.
- Capable of working with limited supervision.
- Strong computer skills.
- Experience conducting instructor-led technical training seminars
Responsibilities
- Complete repairs of Trimble products within established repair times
- Read, understand, and follow repair instructions, service guidelines, and requirements for supporting and servicing Trimble products.
- Attend service training in both formal class room and “On the Job” bench training environments.
- Clean product to meet cosmetic standards required for customer satisfaction.
- Attendance (Reliable)
- Accountable for documenting part numbers and quantity consumed for repairs.
- Obtain and maintain a less than 1% product repair return rate.
- Achieve established productivity matrices.
- Facilitate instructor-led Technical Training Courses
Benefits
- Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
- Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
- If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
