Service Technician

Motor City Wash Works Inc•Houston, TX

12d

About The Position

Perform service work on vehicle wash equipment and accessories including trouble shooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action Replace, repair, or adjust parts and systems as necessary Inspect, calibrate, and check all chemicals Run equipment through "cycles" to ensure the complete system is functioning properly Advise customers of necessary service work and make recommendations to customers regarding replacement of worn or damaged parts, systems, etc. Inspect equipment to ensure proper function Provide information and training to customer regarding proper operation and general maintenance of equipment Develop and maintain good rapport with customers, constantly striving to provide Positively Outrageous Service and ensure customer satisfaction Deliver parts or supplies to customers Complete work orders, expense reports, and daily and weekly time logs Maintain up-to-date knowledge of equipment changes or modification through various resources such as training seminars, maintenance manuals, and service bulletins, or engineering documents, as well as individual research and other correspondence Maintain proper inventory of parts on service vehicle and in warehouse; reports level of field inventory as required Comply with all service policies and procedures Keep Service Manager informed of all significant problems, progress or difficulties Other job related duties as assigned

Requirements

Ability to lift items of light to heavy weight, up to 50 lbs.
Ability to intermittently and repeatedly bend, stoop, kneel, reach, twist, perform repetitive motions using hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods
Must have adequate sight to read blueprints and other engineering documents and/or work orders and other field service documents

Nice To Haves

2+ year of car wash tunnel experience preferred

Responsibilities

Perform service work on vehicle wash equipment and accessories including trouble shooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
Replace, repair, or adjust parts and systems as necessary
Inspect, calibrate, and check all chemicals
Run equipment through "cycles" to ensure the complete system is functioning properly
Advise customers of necessary service work and make recommendations to customers regarding replacement of worn or damaged parts, systems, etc.
Inspect equipment to ensure proper function
Provide information and training to customer regarding proper operation and general maintenance of equipment
Develop and maintain good rapport with customers, constantly striving to provide Positively Outrageous Service and ensure customer satisfaction
Deliver parts or supplies to customers
Complete work orders, expense reports, and daily and weekly time logs
Maintain up-to-date knowledge of equipment changes or modification through various resources such as training seminars, maintenance manuals, and service bulletins, or engineering documents, as well as individual research and other correspondence
Maintain proper inventory of parts on service vehicle and in warehouse; reports level of field inventory as required
Comply with all service policies and procedures
Keep Service Manager informed of all significant problems, progress or difficulties
Other job related duties as assigned