Service Technician

CM2 Supply•Minneapolis, MN

1d•Onsite

About The Position

The Service Technician, reporting to the Service Manager, is responsible for achieving a high level of customer satisfaction by performing routine and preventative maintenance as well as repair work on welding and mechanical equipment for CM2 Supply customers. This role involves performing preventative maintenance and welder calibration and certification either at customer facilities or at the company's service center. Key tasks include disassembling and inspecting welders, checking various components like drive rolls and gas flow, cleaning equipment, verifying meter readings, performing resistance tests, verifying serial numbers, and calibrating wire feed speed. The technician is also expected to update job knowledge through educational opportunities and professional publications, document all service and installation actions, and order replacement parts.

Responsibilities

Performs routine preventative maintenance on location at customer facilities or at our service center
Disassemble welder.
Blow out equipment and inspect for hot or failing components.
Check drive rolls and drive roll tension.
Check feed system through gun; make sure wire is feeding properly without kinks.
Check for proper gas flow at the end of the gun.
Wipe down and clean exterior of welder.
Performs welder calibration and certification on location at customer facilities or at our service center
Verify welder meter reading to calibrated test equipment.
Perform resistance test to simulate weld.
Verify serial numbers and apply unit numbers for documentations purposes.
Perform wire feed speed calibration using a wire feed speed meter.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Documents service and installation actions by completing forms, reports, logs and records.
Order replacement parts by generating a non-stock TIMS delivery ticket.